My experience of almost 4 years in the BPO industry provided me with opportunities to work as a customer support and collections agent for an American
Working in the BPO industry for over 3 years gave me lots of opportunities to communicate with English native speakers on the phone and via chat and e-mail. On the other hand, my 7 years experience as an ESL tutor online strengthened my English skills. I was able to teach and converse with my students from various business fields. Both industries allowed me to hone my skills and expand my knowledge of different businesses.
I have acquired years of experience in writing business emails. I communicated with customers via e-mail while working in the BPO industry and this experience became handy when I taught business English to my students when I worked as an ESL tutor.
I have over 3 years experience in customer support, e-mail support and phone support. I communicated with customers and foreign colleagues on the phone and via chat and e-mail.
I worked for a real estate company for almost a year and this job gave me valuable experience in communicating with real estate agents, customers and bidders, bank representatives and foreign colleagues. I also had a chance to work with professionals in handling paperwork related to foreclosure and bidding.
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