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Customer Service Assistant/Representative | Virtual Assistan

70 ID PROOF
Timeproof:
EXPECTED SALARY
Php 45,000.00/month
( $827 USD )
EDUCATIONAL ATTAINMENT
High school diploma
AVAILABILITY
40 hrs/wk
( $4.78 USD/hr )
EXPERIENCE OVERVIEW
Not Specified
BASIC INFORMATION
Age:
22
Gender:
Female
Location:
Calamba, Laguna
Tests Taken:
IQ
Score:  95

DISC
Dominance:0
Influence:0
Steadiness:0
Compliance:0

English
 B1(Intermediate)
Last Active:
August 6th, 2022 (6 days ago)
Member Since:
July 30th, 2022
SKILL SUMMARY

I am skilled in customer service. I have worked in the industry of call center or bpo since 2019. I have been assigned to multiple accounts such as telecommunications, medical and dental insurance, sales and flight insurance. I am an experienced sales associate at a micro-retail fmcg store, maintained efficient records of stock inventory levels ensuring sufficient weekly product Upgrade to see actual inforved an average of 70 customers per day answering inquiries, implementing strategic upsell, and managing payments.
I have also spearheaded the planning and execution of an organisation-wide event that generated 500 attendees. Where in it resulted 20% higher than the previous year. I took a training for virtual assistant to be familiarize in the niche of social media management, shopify, canva, graphic designs, copy writing and wordpress.
I am a fastlearner person who is eager to learn new knowledge about different fields of corporate. I can multitask, actively listen, most of all I am a problem solver. I am a type of person who is keen to help people in solving a problem.

WORKER SKILLS
TOP SKILLS
  • Event Planner
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing
  • Customer Support
  • Phone Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

I have been speaking and writing in English very well for 9 years now. Especially that I have studied and graduated senior high school in Australia.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Ebook Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Sales and Marketing
SKILL RATING
  • Affiliate Marketing
  • Classified Ads Marketing
  • Craigslist Marketing
  • Direct Mail Marketing
  • Email Marketing
  • Facebook Marketing
  • Instagram Marketing
  • Lead Generation
  • LinkedIn Marketing
  • Mobile Marketing
  • Private Blog Network
  • Sales Representative
  • SEM
  • SEO
  • Social Media Marketing
  • Telemarketing
  • Video Marketing
  • YouTube Marketing

Advertising
SKILL RATING
  • Amazon Product Ads
  • Bing Ads
  • Creative advertising
  • Facebook Ads
  • Google AdWords
  • Instagram Ads
  • Media Buys
  • Scientific advertising

Web Development
SKILL RATING
  • AngularJS

Graphics & Multimedia
SKILL RATING
  • Adobe Indesign
  • Autocad
  • Graphics Editing
  • Logo Design
  • Photoshop
  • Print Design
  • Shirt Design
  • Video Editing

Finance & Management
SKILL RATING
  • Accounting
  • Bookkeeping
  • Financial Management
  • Inventory Management
  • Strategic Planning

Customer Service & Admin Support
SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

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