Here's a list of the skills I've gained so far while working in the BPO industry.
Previous work experience:
* eBay Representative for 3 years
* Experienced in searching for profitable products in a different e-commerce site and listing it on eBay or Amazon. (Dropship product lister)
* Conducted Phone Surveys for 2 years
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* Creating orders, refund, replacement, canceling orders, via Shopify (Uses ReCharge as well)
* Updating Customers with their order status * Filed claims for damaged or lost orders via FedEx
* Knows how to use Woocommerce
* Assisted customers using Talkdesk for an e-commerce business
Current work description: I have a full-time job as a social media moderator for an e-commerce business located in California. I cater to customers' inquiries and resolve any concerns they may have in using the
Experience: 5 - 10 years
Has experience in using Zendesk.
Experience: 5 - 10 years
Email Support for A Pet Wellness Brand for the past 7 years.
Experience: 10+ years
Experience: 5 - 10 years
I have experience in processing replacement, fulfilling orders and updating customer information through Shopify.
Experience: 2 - 5 years
Assisting Potential customers through different social media platforms.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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