Here's a list of the skills I've gained so far while working in the BPO industry.
Previous work experience:
* eBay Representative for 3 years
* Experienced in searching for profitable products in a different e-commerce site and listing it on eBay or Amazon. (Dropship product lister)
* Conducted Phone Surveys for 2 years
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* Creating orders, refund, replacement, canceling orders, via Shopify (Uses ReCharge as well)
* Updating Customers with their order status * Filed claims for damaged or lost orders via FedEx
* Knows how to use Woocommerce
* Assisted customers using Talkdesk for an e-commerce business
Current work description: I have a full-time job as a social media moderator for an e-commerce business located in California. I cater to customers' inquiries and resolve any concerns they may have in using the
* eBay Representative for 3 years
* Dropship product lister
* Conducted Phone Surveys for 2 years
* Email Support using Zendesk and Kustomer App
* Creating orders, refund, replacement, canceling orders, via Shopify (Uses ReCharge as well)
* Updating Customers with their order status
* Filed claims for damaged or lost orders via FedEx
* Knows how to use Woocommerce
* Assisted customers using Talkdesk
* Social media moderator
* Retention
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.