d9d188f4dc

Customer Service Representative

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EXPECTED SALARY
Php 25,000.00/month
( $434 USD )
EDUCATIONAL ATTAINMENT
Bachelor In Computer Science
AVAILABILITY
20 hrs/wk
( $5.02 USD/hr )
EXPERIENCE OVERVIEW
3 years as a project manager & currently working Customer Solution Representative for PayPal
BASIC INFORMATION
Age:
25
Gender:
Male
Location:
Roxas City, Capiz
Tests Taken:
IQ
Score:  135

DISC
Dominance:33%
Influence:16%
Steadiness:16%
Compliance:35%

English
 C2(Advanced/Mastery)
Last Active:
September 23rd, 2022 (3 days ago)
Member Since:
July 23rd, 2022
SKILL SUMMARY

I'm an office geek with a broad range of skill sets you will need for your company. Let me take charge of those chores that prevent you from bringing your business to its full potential.
Skills I offer

• B2B/B2C outbound calling
• Customer Representative/Marketing
• Research and lead generation.
• Appointment setting and calendar management using Google Calendar and Calendly.
• Inbox management
• File management and organization using Google Suite, Dropbox and OneDrive
• Creating documents, templates, and forms using Office, Google Suite, and Acrobat.
• Light bookkeeping using Zoho Books, Xero, and Expensify.
• Sourcing of candidates through LinkedIn.
• Creating and editing website pages in WordPress, Wix, and Squarespace.
• Basic photo editing using Photoshop, Illustrator, Lightroom, and Canva.

WORKER SKILLS
TOP SKILLS
  • Data Entry
  • Email Management
  • Excel
  • Project Coordinator
  • Speaking
  • Illustrator
  • Photoshop
  • Payroll
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Office & Admin (Virtual Assistant)
EXPERIENCE

I worked as a project manager assistant for a private construction firm for 4 years, before shifting to the BPO industry. I mostly did office work, like Payroll and expense reports.

SKILL RATING
  • Admin Assistant
  • Data Entry
  • Email Management
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator

English
EXPERIENCE

I've been trained to speak to foreign clients for my job.

SKILL RATING
  • Speaking
  • Tutoring Teaching
  • Writing

Sales and Marketing
SKILL RATING
  • Email Marketing
  • Facebook Marketing
  • Instagram Marketing
  • Social Media Marketing

Graphics & Multimedia
SKILL RATING
  • Illustrator
  • Logo Design
  • Photoshop
  • Print Design
  • Shirt Design
  • Video Editing
  • Web page Design

Finance & Management
EXPERIENCE

Working on construction sites, I handled inventory of cons. material, Payroll of workers, and expense reports.

SKILL RATING
  • Bookkeeping
  • Inventory Management
  • Payroll
  • Xero

Customer Service & Admin Support
EXPERIENCE

Currently working as a PayPal Customer Service Representative for NA, UK & AU. My work requires me to read thousands of customer transactions and help them with disputes and claims with PayPal partnered merchants.

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Project Management
SKILL RATING
  • Other Project Management

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