I have 10years work experience as project support specialist - Knowledgeable in MS office tools (Word, Excel, Powerpoint, Visio, Outlook), ASOP (JIRA, Confluence), and Sharepoint.
- Responsible in creating various reports for each projects - this includes utilization report, weekly/monthly financial report, invoicing, project status report, SLA report, and other necessary reports used by the project managers.
- Performs onboarding and offboarding activities for new joiners - provides tool access, project assignment (extension/deletion), conducts team overview and tools
both healthcare providers and members - I handle claims, benefits, and membership concerns.
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