I have Master's Degree in Clinical Psychology and I have more than 6 years of experiences with the following roles:
1) Project Manager
-Oversees and manages a range of ongoing projects,
-Develops detailed project plans outlining goals, timelines, resources, and deliverables.
-Monitors project progress, identifies risks, and implements mitigation strategies.-Implements and oversees quality control processes to ensure the highest standards in project deliverables.-Conducts regular project reviews to identify areas for improvement.-Updates and manages the SOP library, ensuring all tea
-Leverages expertise in operations management, process improvement, and workflow strategies to support company goals.
2) Operations manager
-Oversees end-to-end business process / operations
-Uses Asana as the project management tool to monitor progress, and manage dashboards
-Responds/Sources leads
-Uses Google Voice and gmail suite to communicate with clients
-Data entry and lead generation
-Uses CRM (Streak) to monitor current client count
-Uses Matomo to monitor client engagement
Admin tasks
-Prepared correspondences, reports
3) Clinical Operations Specialist
-Mental health advocate
-Clinical Operations / therapies / Coordinator
-Experience with reviewing treatment plans (ABA services) / IEPs
-Prior authorizations experience, specifically in health care/ABA services
-Experience in Freshdesk / Zendesk, Docusign, Slack
-Uses Vonage and Dialpad to communicate with patients
-Data entry experience
-Handled verification of benefits and eligibility of clients by calling/communicating with insurances
-Uses CRM on a daily basis (Salesforce)
-Produces numerous SOPs
-Experience in navigating/using Gsuite apps (Gmail, Gsheets, etc.)
4) Communications / Program Associate
-Conducted fundraising events for a local NGO
-Handles cross functional meetings
-Conducted lots of fieldwork
-Provides technical assistance
-Facilitator/Hosts Webinars
-Documentor
-Advocacy writer
-Grant writer
-Uses Adobe Photoshop and Canva for communication materials
5) Research Analyst
-In depth researching from credible online sources
-Analyzes current trends, which will be used in the improvement of company's system processes
6) Psychology / Mental Health Background
-Writes scripts for mental heath webinars/events
-Hosts mental health / gender-related webinars
-Health-related news article writer
-Handles health promotion activities
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 5 - 10 years
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