Current Employment Status:
Hired Part Time on Sep 12, 2022

9ed004 f1 82980d4bcd

E-Commerce VA - Amazon | Shopify | eBay | Walmart

99 ID PROOF
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EXPECTED SALARY
Php 40,000.00/month
( $728 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
40 hrs/wk
( $4.21 USD/hr )
EXPERIENCE OVERVIEW
Customer Service Associate - BPO Company
BASIC INFORMATION
Age:
25
Gender:
Female
Location:
Cabanatuan City, Nueva Ecija
Tests Taken:
IQ
Score:  95

DISC
Dominance:32%
Influence:34%
Steadiness:29%
Compliance:5%

English
 C2(Advanced/Mastery)
Last Active:
December 2nd, 2022 (4 days ago)
Member Since:
July 12th, 2022
SKILL SUMMARY

List of my Expertise on Amazon:
- Amazon Seller Central FBA/FBM
- Amazon Optimization - Amazon Titles, Bullet Points, and Description Optimization
- Amazon Case Log and Customer Service
- Amazon Product Research
- Amazon Keyword Research Using Helium10 & Jungle scout
- Online Arbitrage
- Product Sourcing on Alibaba
List of my Expertise on Shopify :
-Shopify Account Setup
- Shopify Product Listing - Shopify website Header & Footer
- Shopify Product/Collection pages modifications
List of my Expertise on eBay:
- eBay Product listing creation including individual & bulk product uploading
- eBay store creation
- eBay Product optimization - SEO
- eBay Listing Creation(Single & Variations)
- eBay drop shipping
List of my Expertise on Shopify :
- Walmart Product Listing
- Walmart Product Sourcing

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Email Management
  • Excel
  • Personal Assistant
  • Quality Assurance
  • Research
  • Speaking
  • Translation
  • Writing
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Data Entry
  • Email Management
  • Excel
  • Personal Assistant
  • Quality Assurance
  • Research

English
SKILL RATING
  • Speaking
  • Translation
  • Writing

Customer Service & Admin Support
EXPERIENCE

I have almost 4 years BPO Customer Service Associate experience. It includes:

• Defined problems, collected data, established facts and validated conclusions. 
• Demonstrated ability to manage multiple tasks while remaining adaptable and flexible. 
• Gave accurate and appropriate information to answer questions, troubleshoot issues and resolve complaints. 
• Used job-related software to complete contract forms, prepare change of address records or issue service discontinuance orders. 
• Obtained and examined relevant information to assess validity of complaints and determine possible causes. 
• Navigated multiple computer systems and applications and utilized search tools to find information. 
• Contacted carrier representatives to make arrangements or issue instructions for shipping and delivery of materials. • Built sustainable relationships and trust with customer accounts using open and interactive communication.

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

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