9 b0dd018ef48984 0cd2

General VA |Customer Service Specialist

99 ID PROOF
Verified
Timeproof:
EXPECTED SALARY
Php 40,000.00/month
( $735 USD )
EDUCATIONAL ATTAINMENT
College Undergrad
AVAILABILITY
30 hrs/wk
( $5.66 USD/hr )
EXPERIENCE OVERVIEW
I have 8 years experience in Customer Service.
BASIC INFORMATION
Age:
29
Gender:
Female
Location:
Mabalacat City, Pampanga
Tests Taken:
IQ
Score:  119
Last Active:
August 6th, 2022 (2 days ago)
Member Since:
July 10th, 2022
SKILL SUMMARY

I am new to freelancing but I have mastered the following skills thru training: DATA Entry, Social Media Management, Google Docs, Excel, Google Spreadsheet, Canva, and Lead Generalist. I am a fast learner, detail oriented and I can work with minimal supervision. I am very familiar with Upgrade to see actual info and Shopify websites.

WORKER SKILLS
TOP SKILLS
  • Appointment Setter
  • Data Entry
  • Email Management
  • Personal Assistant
  • Quality Assurance
  • Research
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing
  • Editing Proofreading
  • SEO
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Office & Admin (Virtual Assistant)
EXPERIENCE

I am new to virtual assistant job but I am more than willing to learn and I learn fast.

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

I am in BPO industry for 8 years now so I am confident with my English.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Ebook Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Sales and Marketing
SKILL RATING
  • Affiliate Marketing
  • Classified Ads Marketing
  • Craigslist Marketing
  • Direct Mail Marketing
  • Email Marketing
  • Facebook Marketing
  • Instagram Marketing
  • Lead Generation
  • LinkedIn Marketing
  • Mobile Marketing
  • Private Blog Network
  • Sales Representative
  • SEM
  • SEO
  • Social Media Marketing
  • Telemarketing
  • Video Marketing
  • YouTube Marketing

Advertising
SKILL RATING
  • Amazon Product Ads
  • Bing Ads
  • Creative advertising
  • Facebook Ads
  • Google AdWords
  • Instagram Ads
  • Media Buys
  • Other Ad Platforms
  • Scientific advertising
  • Youtube Ads

Web Development
SKILL RATING
  • AngularJS
  • ASP.NET
  • ClickFunnels
  • Drupal Development
  • Infusionsoft
  • Javascript
  • Joomla Development
  • Laravel
  • Magento
  • Mysql
  • Node.js
  • Optimizepress
  • PHP
  • React
  • Ruby on Rails
  • Shopify
  • VueJS
  • WooCommerce
  • Wordpress Development

Webmaster
SKILL RATING
  • Content Management
  • Cpanel
  • Css
  • Drupal
  • Ecommerce / Shopping Carts
  • Google analytics
  • Html
  • Joomla
  • Managing Servers
  • PSD to HTML
  • Webmaster Tools
  • Wordpress

Graphics & Multimedia
SKILL RATING
  • 3D Modeling
  • Adobe Indesign
  • Animation Specialist
  • Autocad
  • Graphics Editing
  • Illustrator
  • Logo Design
  • Photoshop
  • Print Design
  • Recording Audio
  • Shirt Design
  • User Interface Design
  • Video Editing
  • Web page Design

Customer Service & Admin Support
EXPERIENCE

I have 8 years experience in Customer service. 5 years, I worked in a retail account, specifically Amazon where I have tried taking phone calls and also chat queues, assisted customers on their orders. On this account I have also tried being a supervisor where we do admin tasks like payroll issues, timekeeping of agents, coaching and answering all their queries. 3 years, worked in a telco account, Sprint where we assisted customers on their bills and basic troubleshooting.

SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Professional Services
SKILL RATING
  • Architectural and Engineering Services
  • Legal Services
  • Medical Services
  • Real Estate Services

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