Gemma

Call Center Manager

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $14.00/hour ($2,464.00/month)

Bachelors degree

Last Active

April 11th, 2024 (14 days ago)

Member Since

June 29th, 2022

Profile Description

Extensive contact center experience spanning Operations, Training, Quality and Leadership Development. With work experiences in handling different channels of customer support (voice, email and backend work); drives, leads and manages the performance of the contact center, optimizing the customer experience across all channels.

Top Skills

Customer Support

Experience: Less than 6 months

Customer Support » Phone Support » English Speaking

Experience: Less than 6 months

Office and Administration » Email Management

Other Skills

Customer Support » Email Support

Customer Support » Phone Support

Experience: Less than 6 months

Office and Administration » Transcription

Experience: Less than 6 months

Office and Administration » Translation

Office and Administration » Microsoft Excel

Basic Information

Age
49
Gender
Female
Website
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Address
Angeles City, Pampanga
Tests Taken
IQ
Score:  122
DISC
Dominance: 32%
Influence: 16%
Steadiness: 23%
Compliance: 30%
English
C2(Advanced/Mastery)
Uploaded ID
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