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Data Research Analyst

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EXPECTED SALARY
Php 45,000.00/month
( $823 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
40 hrs/wk
( $4.75 USD/hr )
EXPERIENCE OVERVIEW
1 yr and 6 mos as Data Analyst
BASIC INFORMATION
Age:
37
Gender:
Female
Location:
Sta. Barbara, Iloilo
Tests Taken:
English
 C2(Advanced/Mastery)
Last Active:
October 23rd, 2022 (41 days ago)
Member Since:
June 27th, 2022
SKILL SUMMARY

January 2021- May 2022
Fintrx
Data Research Analyst
Key Responsibilities:

- Researched information regarding the leads given by the client
- Analyze and interpret the data found
-Supplement gathered information to the client’s platform.
-Produced deep dive research on behalf of our global suite of clients


October 19, 2021-March 30, 2022
Solcial
Community and Marketing Manager
Key Responsibilities:

- Involved in making decisions on marketing our service
-On boarding ambassadors to our platform
-Managing our social media sites
-Engaging in our community by answering queries that pertains to our project ? -Authored moderation policies of the Solcial platform
-Make Upgrade to see actual infos


December 12, 2019- October 24, 2021
Conectys Philippines Incorporated Content Moderator TTR-2 US
Key Responsibilities:

-Moderating live videos by following the guidelines provided by the client. ? -Filters spam, guarantees that there is no foul or offensive language used, no graphic or violent content that could be air on the platform
-Proactive in meeting the company’s mission “To make the internet a safer place”. 
-Participates in regular feedback from Quality Assurance as well as coaching from Team Manager for the 121 Performance
February 2018-Nov 15, 2019


Pigeonly Inmate Service
Customer Service Representative
Key Responsibilities:

- Handles inbound and outbound calls from inmates relatives
-Answers queries and complaints in a timely and effective manner 
- Performed troubleshooting and walked through customers who have some issue on signing up or placing orders online.


November 2014-March 2015
Vista Health Solutions
Customer Service Representative
Key Responsibilities:
-Handles inbound calls from Health Republic customers
-Answers queries regarding the available health plan
-Assisting them on enrolling on a health plan either over the phone or through online application



January 2013- August 2014 Mobile Express Contacts Solutions Content Moderator (Leadbolt)
Key Responsibilities:
- Answering emails/queries from Advertisers/Publishers
- Creating daily shift performance reports from agents.
-Processing advertiser/publishers approvals.
-Double checking the apps submitted by the developer to see whether it passed through the guidelines



June 2011-August 2013 DYWT 92.7 Wild FM Iloilo
Disc Jockey
Key Responsibilities:
-Performing in the routine radio programs maintaining the themes of the programs as mandated by the productions
-Entertaining listeners by giving them up to date news and information ? Answering the phone calls by the program listeners and interacting with them


December 2010-May 2011
Teletech Iloilo
Customer Service Representative
Key Responsibilities:

-Answering calls from customers who have queries on their accounts ? Resolve issues in a polite manner
-Transfer calls to the correct department if the customer is requesting ? Assisted customers in finding resolution about the issues they have encountered with the products or services
-Updated customers account and database regarding the issues they have called
-Assisted customers in paying their bills over the phone.

WORKER SKILLS
TOP SKILLS
  • Data Entry
  • Personal Assistant
  • Research
  • Speaking
  • Translation
  • Writing
  • Community Forum Moderation
  • Content Moderation
  • Email Support
  • Social Media Moderation

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Customer Service & Admin Support
SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

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