Ingrid

Customer Experience Manager

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Overview

Looking for full-time work (8 hours/day)

at $30.00/hour ($5,280.00/month)

Bachelors degree

Last Active

October 13th, 2023 (168 days ago)

Member Since

August 3rd, 2015

Profile Description


Experienced Head Of Customer Service with a demonstrated history of working in the consumer goods industry. Skilled in Microsoft Word, Sales, Graphic Design, Management, and Leadership. 
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8+ years of leadership and Management in Customer Service, project management, improving KPI, Administrative tasks, creative solutions to problem-solving, and Data Analysis. 

What I can offer? - Strategize, structure, and organize an effective game plan to reach overall company goals.- Recruit, mentor, and develop Customer Service Leaders.- Organize staffing and scheduling to cater to business needs.- Leading the daily operations and business flow.- Understand data analytics and extract useful information that may be useful in each department.

Top Skills

Professional Services » Management Services » Bpo Operations Management

Experience: 5 - 10 years

Other Skills

Basic Information

Age
Not Specified
Gender
Female
Website
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Address
Tests Taken
IQ
Score:  125
DISC
Dominance: 32%
Influence: 5%
Steadiness: 25%
Compliance: 38%
English
C2(Advanced/Mastery)
Uploaded ID
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