Marjie

Senior account specialist

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Overview

Looking for part-time work (4 hours/day)

at $5.68/hour ($500.00/month)

Bachelors degree

Last Active

August 6th, 2022 (600 days ago)

Member Since

June 17th, 2022

Profile Description

I am a customer service specialist for 10 years now. I started after I graduated in College as sales agent in Teleperformance Upgrade to see actual info project then became a senior account specialist in ny current employer, financial institution. I do inbound calls answering general and account specifics, resolve concerns and offer long term solutions to the customers. I also make sure to get customer's buy in by acknowledging their concerns in a timely manner and make sure to be an advocate to them. This way, I only not resolve their issues but also made sure they get to learn how to avoid encountering the same concern again.

Top Skills

Other Skills

Marketing » Copywriting

Marketing » Content Creation » Blogging

Marketing » Content Creation » Proofreading

Customer Support

Customer Support » Email Support

Customer Support » Phone Support

Customer Support » Forum/Community Moderation

Customer Support » Content Moderation/Management

Customer Support » Phone Support » English Speaking

Basic Information

Age
Not Specified
Gender
Female
Website
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Address
Carmona, Cavite
Tests Taken
None
Uploaded ID
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