Customer Service: Amazon Operations Phils. (July 2018-Present)
Customer Service Representative/Technical support:
? Received incoming calls and chat from customers who have issues regarding their Amazon Account, retail orders, membership subscriptions and website questions.
? Provided technical assistance for trouble shooting purposes of Amazon devices
Leaderscorp Financial Inc. (January 2012–June 2013)
Loan Officer/Team Leader:
? Generate Leads and qualify them for a mortgage loan
? Make outgoing calls either through automated dialing systems
? Provided best assistance and guidance to the clients about their mortgage
? Received transferred calls of prospective clients from Loan Consultants
? Entice prospective clients about the product, figures and benefits
? Educate client about the loan process
? Close the deal/make prospect/run credit and get commitment
? Collect documents, understand, review and analyze
? Set up file for submission
? Communicate and delegate task to loan processor to get file prepared for loan
? Follow up on loan approval and get involved in all issues that arise for the loan to close
? Coach, motivate and set expectation to Loan Consultants
? Monitor Loan consultant calls and make feedbacks
? Monitor their numbers and make a report
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.