MY CALL CENTER EXPERIENCE JOBS:
• Inbound
• Outbound
• Customer Service
• Collections
• B2B
• Schedule Appointments
CUSTOMER SERVICE :
• Answering customers query
• Following up customers
• Customer Service on any other business related
GENERAL ADMIN
•
- Gmail
- Outlook
• Google Drive Management
• Data Entry
• Database Building
• Reports
• MS office Word and Excel
• CRM Management
- Dotloop
- TopProducer
- InXpress XMS/IMCS
• Basic Photoshop
• Recruitment
• Operating Procedures
- SweetProcess
• Online Research
Experience: 1 - 2 years
- Provide administrative support to our real estate agents - Process listings, ensuring that all details are correct - Manage and maintain client and agent databases - Assist with the preparation of contracts and other legal documents - Co-manage team members to ensure that they meet their deadlines and targets - Make sure that documents are filled out correctly and filed appropriately
Experience: 2 - 5 years
As a dedicated customer service representative, I have gained valuable experience in providing exceptional support and assistance to customers. With a strong focus on delivering outstanding service, I have honed my skills in resolving inquiries, troubleshooting issues, and ensuring customer satisfaction. I am adept at active listening, empathizing with customers, and effectively communicating solutions. Through my experience, I have developed a deep understanding of customer needs and the ability to adapt quickly to different situations. I thrive in fast-paced environments, maintaining a professional and positive demeanor even during challenging interactions. With a commitment to delivering top-notch service, I am equipped to handle customer inquiries with efficiency, patience, and a strong problem-solving mindset.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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