Has a proven customer support experience as a Client Service Representative with a track record of over-achieving quota and strong phone contact handling skills and active listening. Familiar with CRM systems and practices. Customer-oriented and able to adapt/respond to different types of characters and has excellent communication and presentation skills and ability to multi-task, prioritize, and manage time effectively.
Evaluating customer needs and recommending or upselling services.
Consistently exceeding quotas and sales goals.
Cold calling to bring in new business.
Impart the knowledge about products amongst the customer.
Address the Client’s complaints
Manage and schedule the customer appointments
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