I have been in the customer service industry for 18 years particularly in the field of Logistics, Supply Chain, and Order Fulfillment. I have spent 5 years managing a team of partner support managers and offshore teams as a Channel Engagement Advisor in Hewlett Packard Philippines. I have also facilitated some of the process improvement initiatives, analyzing data/metrics of the company. I am currently practicing data analytics using tools such as Microsoft Excel (Advanced - Pivot tables, Pivot Charts and Macros)and PostgreSQL.
Experience: Less than 6 months
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