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Social Media Manager

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EXPECTED SALARY
Php 80,000.00/month
( $1,389 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
20 hrs/wk
( $16.06 USD/hr )
EXPERIENCE OVERVIEW
9 years experience on Marketing, Sales, Community Engagement, Hospitality and Events
BASIC INFORMATION
Age:
30
Gender:
Female
Location:
MAKATI, NCR
Tests Taken:
IQ
Score:  133
English
 C1(Advanced)
Last Active:
August 15th, 2022 (49 days ago)
Member Since:
May 24th, 2022
SKILL SUMMARY

- Lead the FIRST E-commerce Buyer Community across all E-commerce ventures in South East Asia

- Increase Buyer Community by 5,512.90% from 2020 up to present

- Equipped with International training and On-boarding in Germany, Saudi Arabia and USA

- 9 years experience on Marketing, Sales, Community Engagement, Hospitality and Events

- First Filipino Traveler to be featured in History Channel

- Traveled all Philippine provinces in 3 months Solo Backpacking

- Featured in CNN, Preview, When in Manila, Manila Bulletin Cosmopolitan and Female Network for finishing over 20 Ivy League and Global University courses during early pandemic

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Research
  • Speaking
  • Writing
  • Social Media Marketing
  • Community Forum Moderation
  • Content Moderation
  • Social Media Moderation

Office & Admin (Virtual Assistant)
EXPERIENCE

- Worked at the Government performing executive duties for Corporate Communication supporting senior-level managers and may supervise other support staff - Creates effective system and procedures by analyzing operating practices, recordkeeping systems, forms control, office layout, and budgetary and personnel requirements; implementing changes. Create spreadsheets and presentations and filing. - Develops administrative staff by providing information, educational opportunities, and experiential growth opportunities. - Resolves executive problems by coordinating preparation of reports, analyzing data, and identifying solutions - Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. - Train and supervise other support staff and customer relations. - Indulge with great Internet research skills, flexibility, excellent interpersonal skills, project coordination experience

SKILL RATING
  • Admin Assistant
  • Research

English
EXPERIENCE

- 3 Years of experience in Public speaking and riting - Inspire, motivate and empower everyone with our designed training framework (Collaborative Kinesthetic Technique) that aims to engage the participants through interactive activities that has connection to specific topic. - Has been invited to talk for the following schools and universities conducting trainings and seminars regarding Travel and Tourism | Social Media and Marketing

SKILL RATING
  • Speaking
  • Writing

Sales and Marketing
EXPERIENCE

- 9 years experience on Marketing, Sales, Community Engagement, and Social Media Management - Supervise day-to-day operations of the Buyer Community focus dedicated to all online Shoppers with over 348,000 members up to date - Increase Buyer Community by 5,512.90% from 2020 up to present (From 6k last 2020 up to 348k membership up to present) and cross-managing official social media pages (Facebook, Instagram, Twitter, Tiktok, Viber & Youtube) - Initiated an exclusive community partnership with over 600 Brands dedicated to community events and campaigns accumulating to 10M worth of seller partnership and sponsorship – solely for Buyer Community - Improved Customer Service experience creating community activities with gamified approach and educational series of online shopping - Take ownership of Customer-Buyer Concerns and Issues for proper escalation and use of appropriate channels per contact reasons decreasing 67% of Top contact reasons by conducting BuyerEd series via LIVE and social banners to address community concerns and resolution - Develop effective service procedures, polices and standards for the Buyer Community - Managed and build Ambassador Program featuring most active members and Key Opinion Leaders (KOLs) while promoting Lazada’s Top Products and magnifying the best shopping hacks & tips - Established Awards and recognition for Community’s Top Contributors with perks and rewards - Advanced programs to boost member participation and loyalty fostering ACTIVE engagement while achieving target GMV - Assessed service statistics preparing Social Media and Engagement performance reports for stakeholders (CC, KAMs, Partners) for every mega campaign and community events keeping stakeholders informed of necessary information and initiatives - Benchmarked on best practices in Community Management and social media for continuous performance improvement that leads, strategize, execute and Implement all community engagement and social media projects

SKILL RATING
  • Social Media Marketing

Customer Service & Admin Support
EXPERIENCE

- Creating effective strategies improving methods and workflow for the community operations - Establishing content for The Forum where the community connect and interact increasing more network traffic reaching to millions of users - Developing innovative social media strategies and online campaigns - Increasing brand awareness through digital marketing channels - Creating clear, persuasive, and original content for the daily community operations - Actively involved in all top global Forum sites and social media discussion - Responding to all channel comments, queries and concerns while providing superior customer service - Up to date with latest trends and consistently bring fresh and practical ideas that drive results for The Forum Community

SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Social Media Moderation

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