Being in a Call Center industry for 1 year helped me to become more patient and taught me what good customer service is all about. I was a Phone Representative for a year. My daily task includes:
1. calling prospective customers offering products and services,
2. handle 50+ customer interactions per day, giving detailed, personalized, friendly and polite service to ensure customer retention,
3. worked with a team of 11 other employees to develop a more efficient method for handling incoming customer queries, and
4. remain courteous and calm at all times, even during
I have more 2 years experience in English. I studied Bachelor of Secondary Education and I also used to teach missionary foreigners English here in the Philippines.
I have more than 1 year experience in Customer Service both phone support and email support. I have also gained a certificate of completion in Customer Service Representative through online class.
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