CORE SKILLS
• Data Entry & Record Management
• Client / Patient Record Updates (CRM / EHR Systems)
• Inbound/Outbound Phone Support
• Calendar & Appointment Scheduling
• Research & Documentation
• Insurance Verification (Healthcare Experience)
• Tech-Savvy & Cost-Efficient
• High-Speed Internet & Noise-Blocking Equipment
• Time Zone Flexibility & Data Privacy Awareness
• Sales
I am a detail-oriented Virtual Assistant with experience in administrative support, data entry,
I also bring strong healthcare VA experience, where I handled patient scheduling using EHR tools, verified insurance coverage, coordinated with clinics and labs, and documented information accurately across systems. This background has strengthened my attention to detail, confidentiality, and communication skills.
I am highly tech-savvy, quick to learn new tools, and able to work with minimal supervision. I take pride in being reliable, organized, and proactive in supporting daily operations.
HEALTHCARE VIRTUAL ASSISTANT EXPERIENCE
• Patient appointment scheduling using EHR systems
• Insurance verification and benefit confirmation• Coordination with doctors, staff, labs, and insurance providers
• Administrative support including Google Sheets updates, contact lens orders, and billing assistance
• Communication via Weave, Zoom, WhatsApp, and phone calls
• Adobe Acrobat PDF
• Canva (basic image marketing)
• Otter.ai
• ChatGPT
• Zoom
• Weave
• GoTo
• Loom
• WhatsApp
• ExpressVPN
• Solutionreach (SR)
• Google Workspace
• Microsoft Teams
• EHR Medical Platforms (Officemate, Eyecloudpro, RevolutionEHR)
•
• Availity
With these strengths, I’m well-prepared to provide reliable and efficient virtual assistance tailored to your business needs.
I work well under minimal supervision, have strong analytical skills, and consistently take ownership of my tasks. I value accuracy, professionalism, and clear communication in everything I do.
My administrative skills are transferable across industries, including healthcare, real estate, e-commerce, and service-based businesses.
Character Reference:
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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