4 00d9f18c28d0ed094b8

General Virtual Assistant | Customer Service Specialist |SMM

70 ID PROOF
Timeproof:
EXPECTED SALARY
Php 30,000.00/month
( $555 USD )
EDUCATIONAL ATTAINMENT
Associate Degree
AVAILABILITY
40 hrs/wk
( $3.21 USD/hr )
EXPERIENCE OVERVIEW
2 years experience as Customer Service Representative | 1 year as Social Media Manager | Freelance graphic artist 
BASIC INFORMATION
Age:
22
Gender:
Female
Location:
Pasig City, NCR
Tests Taken:

DISC
Dominance:42
Influence:20
Steadiness:22
Compliance:15

English
 C1(Advanced)
Last Active:
July 1st, 2022 (today)
Member Since:
May 14th, 2022
SKILL SUMMARY

1 year experience as Social Media Manager handling an online business' Instagram, Facebook accounts and managing their calendar for postings, and getting in touch with few social media influencers for public relations.
1 year experience as Customer Service Specialist for Microsoft Accounts and Billing - gaining my strong analytical skills for possible fraud situations for billing and customer subscriptions.
1 year experience as Claims and Billing Specialist doing inbound and outbound calls where I improved my professional communication skills with healthcare providers such as doctors and nurses in answering their inquiries regarding a patient's claims, benefits, and insurance verification.
2 years experience as a freelance graphic and traditional artist in doing layouts for content creation across social media channels using canva and adobe lightroom.

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Email Management
  • Research
  • Speaking
  • Writing
  • Creative Writing
  • Graphics Editing
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support
  • Medical Services

Office & Admin (Virtual Assistant)
EXPERIENCE

I've been working virtually since 2020 during the pandemic as Social Media Marketing Manager and in a BPO industry as CSR.

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

My english communication skills have improved as I have been handling more than 40 calls per day with customers and providers for almost 2 years.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
EXPERIENCE

I curated contents across 3 social channels (facebook, instagram, tiktok) ensuring a cohesive brand identity.

SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Ebook Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Graphics & Multimedia
SKILL RATING
  • Graphics Editing

Customer Service & Admin Support
EXPERIENCE

I have almost 2-year working experience as a Customer Service Representative

SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Professional Services
SKILL RATING
  • Medical Services

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