It sparked my enthusiasm to be part of your business when I discovered that you are in search of a Virtual Assistant. This role is new and refreshing for me since I've been a Secondary Education Teacher so as Technical Support Engineer and Customer Service Specialist in the Call Center Industry for almost 7 years. I learned and acquired advanced skills from the said industries from scratch, which is why I am determined that I can do better now as I pursue this journey since I have the skills which can be useful in this field and with the client's business.
I am result - oriented, versatile and optimistic. Furthermore, I have the eagerness to learn, be trained, and develop new, advanced skills and I can come up with innovative ideas and high quality outputs which can help the client in d
With my work experiences, it has always been a privilege that I was tasked with working on challenging and highly technical projects and accounts, which are the largest telecommunication companies based in the United Kingdom, Australia, the USA, and other countries. Generally, my responsibilities and duties revolve around the following: troubleshooting complicated issues with services like mobile apps, home and business internet, mobile data, telephone, and TV-Cable. I am also in charge of resolving issues related to payment and subscription, mobile and telephone number porting, reporting network, coverage, and tower outages, communicating with engineers in the field, providing compensation to clients and customers, and moderating community forums. More so, I've been exposed to using Microsoft tools and most of the Google workspace apps and tools. I am also tasked with doing basic SEO, basic
I am the type of person who always strives to become the best version of myself. I love
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.