Edward

General / Executive / Social Media Assistant

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Overview

Looking for full-time work (8 hours/day)

at $5.68/hour ($1,000.00/month)

Bachelors degree

Last Active

March 3rd, 2023 (392 days ago)

Member Since

May 5th, 2022

Profile Description

It sparked my enthusiasm to be part of your business when I discovered that you are in search of a Virtual Assistant. This role is new and refreshing for me since I've been a Secondary Education Teacher so as Technical Support Engineer and Customer Service Specialist in the Call Center Industry for almost 7 years. I learned and acquired advanced skills from the said industries from scratch, which is why I am determined that I can do better now as I pursue this journey since I have the skills which can be useful in this field and with the client's business.
I am result - oriented, versatile and optimistic. Furthermore, I have the eagerness to learn, be trained, and develop new, advanced skills and I can come up with innovative ideas and high quality outputs which can help the client in dUpgrade to see actual info on what is best for the business.
With my work experiences, it has always been a privilege that I was tasked with working on challenging and highly technical projects and accounts, which are the largest telecommunication companies based in the United Kingdom, Australia, the USA, and other countries. Generally, my responsibilities and duties revolve around the following: troubleshooting complicated issues with services like mobile apps, home and business internet, mobile data, telephone, and TV-Cable. I am also in charge of resolving issues related to payment and subscription, mobile and telephone number porting, reporting network, coverage, and tower outages, communicating with engineers in the field, providing compensation to clients and customers, and moderating community forums. More so, I've been exposed to using Microsoft tools and most of the Google workspace apps and tools. I am also tasked with doing basic SEO, basic Facebook and Instagram marketing, managing and monitoring complaints and escalated cases, detecting and investigating fraudulent activities and cyber security threats.
I am the type of person who always strives to become the best version of myself. I love Upgrade to see actual info is so fulfilling and motivating when you achieve your goals and do your tasks efficiently and, at the same time, are properly Upgrade to see actual info would be a great honor if I will be given the chance to have an in-depth meeting with you. Please feel free to let me know your most convenient date and time because I will surely make myself available just for you.

Top Skills

Office and Administration » Translation

Customer Support » Phone Support » English Speaking

Office and Administration » Travel Planning

Other Skills

E-Commerce » Inventory Management » Quality Control

Human Resources

Office and Administration » Transcription

Office and Administration » Data Entry

Office and Administration » Email Management

Office and Administration » Personal Assistant

Basic Information

Age
Not Specified
Gender
Male
Website
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Address
ANTIPOLO, RIZAL
Tests Taken
None
Uploaded ID
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