I am a professional Airbnb specialist, and experienced customer service as well, who is enthusiastic about my work. I am very organized and able to handle multiple tasks. I possess strong communication skills and
extremely driven with a clear goal to succeed.
My specializations:
• Handle guest communication
• Schedule cleaners tasks
• Coordinate with maintenance guy
• Monitor and review CCTV
• Dispute reviews
• Dispute cancellation fees
• Filling transient occupancy taxes
• Review guest
• Virtual inspection of turnover pictures
• Listings Optimization
• Listing creation on Airbnb, VRBO and
• Create Manuals
• File claims
• Process STR renewal permit
• Listing integration
I am proficient in the use:
~ Microsoft Word
~ Microsoft Excel
~ Gmail
~ Outlook
~ Dropbox
~ Google Drive
~ Slack
~ Airbnb
~ VRBO
~ Rankbreeze
~ Airdna
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~ Ooma Office
~ Telego app
~ Turno
~ Hospitable
~ Hostaway
~ IGMS
~ ClickUp
~ Zoho
~ Asana
~ Remote lock
~ Quickbooks Online
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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