90909288dc 04d 1d 48 f90e0b

Recruiter / Executive VA / CSR / Email & Chat / Scheduler

94 ID PROOF
Timeproof:
EXPECTED SALARY
Php 60,000.00/month ( $1,241 USD )
30 hrs/wk ( $9.40 USD/hr )
EDUCATION
Bachelors degree
EXPERIENCE
2010 - 2018
BASIC INFORMATION
Age:
31
Gender:
Female
Tests Taken:
None
Last Active:
2020-07-13
Member Since:
2015-06-29
SKILL SUMMARY

• Excellent communication skills
• Fast learner
• Team player
• Can easily adapt to a fast pace environment
• Willing to work extended hours
• Customer service satisfaction
• Can easily accept negative feedback and take it as a challenge.
• Excellent on multi-tasking
• Excellent on Skip Tracing
• Excellent on handled inbound and outbound calls.
• Excellent Gmail, Google Docs
• Excellent Applied TAM
• Excellent in using Microsoft Word, Excel, Outlook and Power Point.
• eFax or email clients and applicants.
• Expertise on background check, employment and education verification.
• Excellent on verifying discrepancies/fraud on reviews or information provided.
• Excellent on internet research

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Email Management
  • Human Resource Management
  • Quality Assurance
  • Research
  • Speaking
  • Tutoring Teaching
  • Writing
  • Email Marketing
  • Lead Generation
  • Telemarketing
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation

Office & Admin (Virtual Assistant)
EXPERIENCE

DIRECT DEMOS 
Administrative Sales Assistant – Scheduler / Client Services (Email) / October 2018 – March 2020    
- Creating updated weekly report 
- Weekly Scheduling update (send out for all the vendors for Sprouts and Rouses) 
- Weekly Demo TBD to pair up brands
- Weekly run of Product Issue to resolve each week    
• Pairing of demos for each brand    
• Examine of documents submitted and all files on are updated    
• Answer inquiries via email   
• Resolving contacting stores for product issues    
• Scheduling Bulk Demo Requests for each brand

KUNEVICH & LAU INSURANCE AGENCY 
Insurance Division – Senior Virtual Assistant / Trainer / Customer Service Support / Quality Monitoring 
Office: 241 Washington St. Brookline Massachusetts 02135 June 20, 2016 – November 2, 2018 Full-time Home based    • Creating training manuals and videos    
• Conducting training for new hire virtual assistants    
• Providing/Creating logins for all new hires.    
• Calendar Management (Sending daily schedule of Admins)    
• Clear out voicemails and do call backs to assist clients.   
 • Email management    • Sending Certificates
- Certificate of General Liability/Workers Compensation
- Home & Auto Insurance Binder
- Declaration Page    
• Sending and creating Formletters – to be sent out to clients.   
 • Provide trainings (creating training videos, lectures and manuals)    
• Send fax and emails    
• Creating different reports
*Tools: Gmail, Outlook, Google Docs, Google Hangouts, Skype, Applied TAM, FaxVantage, Microsoft Office: Excel & Word, Hubstaff, WinRater (Software for quoting policies)

BOSTON WEST
Area Specialist / Customer Service Representative Australian Real Estate CompanyJanuary 2017 – November 2017 & May 2015 – 2016 Full-time/Part-time Home based    • Due Diligence report: Research on pros and cons of prospect property.    
• TAR (Top Agent Report): Update on records regarding top companies/top agents per quarter.    
• e-Records / Sold properties report: Update per quarter on records on our database regarding the details of all sold properties.    
• Researched contact details of all top companies per suburb and state.
*Tools used: Gmail (VA Tasks for emails), Google Docs, Dropbox , Sales force, Web research, Skype

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Human Resource Management
  • Personal Assistant
  • Quality Assurance
  • Recruitment Assistant
  • Research

English
EXPERIENCE

Dec. 2015 – 2016 51Talk (English Online Teacher) Senior Teacher A
• Teaching simple English to Chinese students online.
• Train and practice conversational skills of students.
*Tools: Skype, QQ, AirClass App, Google, Cambridge Dictionary, Google Translate

SKILL RATING
  • Speaking
  • Tutoring Teaching
  • Writing

Marketing & Sales
SKILL RATING
  • Email Marketing
  • Lead Generation
  • Sales Representative
  • Social Media Marketing
  • Telemarketing

Webmaster
SKILL RATING
  • Content Management

Customer Service & Admin Support
EXPERIENCE

Apr 2013 – Sept. 2013 TGK-Asia Consultancy Services Inc. Outbound and Inbound collections – US Mayan Account (Work from home) 5/F TCI Building #61 West Capitol Drive Cor. Stella Maris St., Kapitolyo, Pasig City
• To call and collect funds from 1990 Hospital/Medical bills records from hospitals *Tools used: X-lite soft phone, Gmail, Outlook, Skype

 TGK-Asia Consultancy Services Inc. Outbound and inbound sales - Sales Rep. (Work from home) IMAX Account 5/F TCI Building #61 West Capitol Drive Cor. Stella Maris St., Kapitolyo, Pasig City
 • Help customers regarding inquiries for payday loans
• Assisting customers on pay plan per week/bi-weekly/monthly
 *Tools used: X-lite soft phone, Gmail, Outlook, Skype

Aug2012 – Apr 2013 IBM Outbound Collections Account St. George Bank / Bank SA • Collecting mortgages / loans to set affordable payment plan and remind the a) *Tools used: Email (Outlook), Skype, Avia (hard phone)

Apr 2012-June 2012 AA Homeshoring Inbound sales - US Sales Account (Work from home)
• Role: is to sell a “Helpful Book set kit” to help retired people to get their grant) *Tools used: Skype, X-lite, Gmail, Excel

SKILL RATING
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation

Professional Services
SKILL RATING
  • Real Estate Services

Onlinejobs "ID Proof" Indicator Indicates if "they are who they say they are".

DOES NOT Indicates skill level.

ID Proof scores are 0 - 100 with 100 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake indentity.

Read More »