E-COMMERCE SPECIALIST | AMAZON EXPERT

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

April 25th, 2024 (today)

Member Since

April 27th, 2022

Profile Description

With four years of experience as an Amazon Specialist and E-commerce Expert, I've helped numerous sellers on Amazon and Shopify enhance their brand visibility and increase sales. I focus on optimizing stores and deploying effective marketing strategies to naturally improve reviews, rankings, and profits.

E-commerce Account Manager | Amazon, Shopify, Walmart, Etsy | January 2020 - Present:
- Developed comprehensive Standard Operating Procedures (SOP) for Amazon Seller Central tasks, providing clear instructions through Loom video presentations.

- Served as a Listing Technical Expert, ensuring error-free SKUs with accurate attributes and prompt resolution of seller support issues.

- Generated Google sheet reports for critical metrics like sessions, listings, voice of the customer, customer reviews, and seller central cases.

- Employed high-search-volume keywords for optimized listings, conducted periodic checks of Amazon reports for sales and sessions, and maintained optimal inventory levels.

- Monitored returns/refunds and customer feedback, and created new high-quality product listings, including instructions for graphics creation.

- Utilized tools for daily sales and trend analysis, scheduled Amazon posts using clients' brands and competitor ASINS, and crafted social media content for brand awareness across platforms like Facebook, Instagram, TikTok, and Pinterest.

Proficient in tools such as 
Keepa
Revseller
Helium10
Jungle Scout 
Brickseek
Zoom
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Canva-
Shopify
Etsy
Amazon Seller Account
Amazon FBA Calculator
Calendly
Slack
Trello

Technical Skills:
- Social Media Expertise
- Digital Marketing
- Google Office- Microsoft Office
- Data Analysis

Soft Skills:
- Conflict Management and Resolution
- Verbal and Written Communication
- Customer Service
- Productivity Management
- Relationship Building
- Intrinsic Motivation
- Punctuality
- Leadership
- Adaptability