STR Specialist | Property Manager

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

April 18th, 2024 (7 days ago)

Member Since

April 24th, 2022

Profile Description

As a Property Manager and Support Ambassador / Resolution at Airbnb, I have gained extensive experience in providing outstanding customer service and managing properties to ensure a seamless guest experience. With a strong focus on creating memorable stays for guests, I have honed my skills in property management, customer relations, and problem-solving. 

In my role, I have successfully managed a portfolio of Airbnb properties, overseeing all aspects of property operations, including reservations, guest communication, and property maintenance. I am adept at coordinating check-ins and check-outs, ensuring that properties are clean and well-maintained, and promptly addressing any issues that may arise during a guest's stay.

My responsibilities also encompassed acting as the main point of contact for guests, providing them with timely and accurate information, addressing their inquiries, and resolving any concerns or complaints they may have. I have developed strong communication and interpersonal skills, ensuring that guests feel valued and supported throughout their stay.

In addition to property management, I have played a pivotal role in supporting hosts in optimizing their Airbnb listings. I have provided guidance on pricing strategies, advised on presenting their property in the most appealing way, and implemented effective marketing techniques to attract more bookings. Through my support, hosts have achieved higher occupancy rates and increased revenue.

Being part of the Airbnb platform has exposed me to a dynamic and fast-paced environment, where adaptability and problem-solving are essential. I have developed the ability to quickly address and resolve any issues that may arise, ensuring a positive experience for both guests and hosts.

Overall, my experience as a Property Manager and Support Manager at Airbnb has equipped me with a comprehensive set of skills, including property management, customer service, and support. I am dedicated to delivering exceptional experiences for guests and hosts alike, while continuously seeking opportunities to enhance my skills and contribute to the growth of the Airbnb community.