Client Success | Project Manager | Operations Manager | Recruiter Why should you hire
I am a flexible and experienced CSM/ Project Manager /Operations Manager/ Recruiter. I have a lot of skills and areas of expertise in administrative tasks and my communication skills are superb. Hiring someone like me won't hurt your wallets because I've been doing this for 6 years.
* I strive for excellence.
* I am brutally honest to give constructive feedback.
* I speak and work well with minimal to no supervision.
* I follow the client's requests but I speak boldly when I have ideas.
GENERAL BACKGROUND
I have worked in an Advertising Agency/ Personal Branding Agency as a Customer/Client Manager/Assistant doing onboarding and offboarding calls with Founders/CEOs who happened to be our clients. I set expectations, timelines, and contribute to the documentation process and process improvement plan.
I am a Project Manager and Recruitment Specialist. Throughout my 5-year career journey, I was exposed to customer service, Real Estate cold callings, sales, and marketing, strategic planning, graphic designing, documentation, and conducting onboarding training for clients.
I was able to facilitate some marketing campaigns in China. I was a Branch Contributor in Gogokid Rex Program where I outsourced experienced English Consultants in my country and Native speakers as well. I also exposed myself to recruiting since I was hired as a project-based Recruitment Specialist in PandaABC (ESL Company).
I work in a B2B Digital Marketing agency as a CSM Assistant but all rounder working with different departments.
KEY STRENGTHS:
- Variety of skills in the field of sales, marketing, finance, staffing, and admin tasks.
- Operations
- Streamlining Processes
- Client Onboarding Process
- Results-driven
TOOLS:
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- Ignition
- LinkedIn Sales Navigator
- LinkedIn
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- Asana
- Zendesk
- Clickup
- Airtable
- Slack
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- TextMagic
- Bigbiller
- MS Teams
- Zoho Recruit
-CRMs
- MICROSOFT OFFICE PRODUCTS
- GSUITE
- CANVA
- Filmora
- Premiere Pro
- Adobe Photoshop
-Outlook
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AREA OF EXPERTISE:
- Sales B2B or B2C
- Digital Marketing (Social Media Marketing)
- Content writing
- Video Editing
- Training and Development- Instructional Designer
- Customer Service
- Graphic Design and Content Creation
-Recruitment
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- Lukas Rohler
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