Virtual Assistant, Ecommerce, Social Media Management, Customer Support

88 ID PROOF
Timeproof:
EXPECTED SALARY
Php 30,000.00/month ( $582 USD )
40 hrs/wk ( $3.64 USD/hr )
EDUCATION
Bachelors degree
EXPERIENCE
10 years
BASIC INFORMATION
Age:
32
Gender:
Female
Tests Taken:
IQ
Score:  138

DISC
Compliance:12%
Dominance:23%
Influence:30%
Steadiness:35%

Last Active:
2019-08-18
Member Since:
2015-06-23
SKILL SUMMARY


A Graduate with Bachelor of Arts and Sciences Major in Broadcast Communication at the University of Perpetual Help. 3 years in Sales and 8 years in Customer Service, Virtual Assistance, Ecommerce, Social Media Management, Operation Management, Data Entry,??Email Support and Web Research. Landed several Account Management positions with top companies in the United States that lasted for 4-5 years.
Now inline with Virtual Assistance, Customer Service, Data Entry, Web Research and Email Support work here in oDesk/Upwork and have been very successful with my work and clients.
With superb Analytic, Research, Management, Organization, Administrative and Communication Skills, Email and Chat Customer Service and Sales Skills that aims for Efficiency and Quality of work.
Additional Skills: Acted as a Team Manager, have been a Coach, moulded agents to enhance their sales and customer service skills, I've also been a trainer for both Outbound and Inbound accounts and I've been an Account Manager wherein I directly report to the client, I acted as the middle person between the client and the agents. As an agent/representative, I've always exceeded my quota and known as a history maker for hitting way beyond the given goal. Known for exerting superb Customer Service and support. Never had issues in quality etc.
In my 10 years of experience, I've proven myself in many different positive ways. I am a very hard-working, trustworthy and flexible employee. I make sure I deliver what is expected from tx. Tb most times I delivery better than expected.Experienced in: Microsoft Office, Google Docs, ZOHO CRM, LinkedIn,  Recruitment Ladder, Helpscout, Amazon, eBay, Skubana, Ship Station, Magento, Sears, Newegg, Amazon Seller Central and Paypal.
100% work dedication creates 100% positive and successful results!

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Email Management
  • Personal Assistant
  • Quality Assurance
  • Research
  • Speaking
  • Facebook Marketing
  • Instagram Marketing
  • Lead Generation
  • Social Media Marketing
  • Facebook Ads
  • Instagram Ads
  • Recording Audio
  • Customer Support
  • Email Support
  • Social Media Moderation

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Data Entry
  • Email Management
  • Excel
  • Personal Assistant
  • Quality Assurance
  • Recruitment Assistant
  • Research

English
EXPERIENCE

Expert in both written and spoken English.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
SKILL RATING
  • Blogging
  • Creative Writing
  • Editing Proofreading
  • Web Content Writing

Marketing & Sales
SKILL RATING
  • Email Marketing
  • Facebook Marketing
  • Instagram Marketing
  • Lead Generation
  • Sales Representative
  • SEO
  • Social Media Marketing
  • Video Marketing

Advertising
SKILL RATING
  • Amazon Product Ads
  • Facebook Ads
  • Instagram Ads

Web Development
SKILL RATING
  • Shopify
  • WooCommerce
  • Wordpress Development

Webmaster
SKILL RATING
  • Content Management
  • Wordpress

Graphics & Multimedia
SKILL RATING
  • Logo Design
  • Photoshop
  • Recording Audio

Customer Service & Admin Support
SKILL RATING
  • Customer Support
  • Email Support
  • Social Media Moderation
  • Tech Support

Professional Services
SKILL RATING
  • Real Estate Services

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