A dedicated virtual assistant with the position of client service specialist for the finance industry. A customer-focused professional with two years of experience as a Customer Service Representative complemented by
extensive technical training and hands-on experience as a Technical Support Engineer. Promoted to a Team
Leader for Dispatchers and Project Coordinators. I played a pivotal role in fostering teamwork, implementing
process improvements, and achieving heightened efficiency in dispatch operations and project management
Experience: 2 - 5 years
Experience: 2 - 5 years
I assisted customers' concerns about their internet connectivity via chat as a technical support engineer.
Experience: 2 - 5 years
Experience: Less than 6 months
I can resolve customers' concerns in a timely manner or even finish lesser than the average handling time.
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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