b80ce04 98d 04d12df

Regulatory Affairs and Quality Assurance; Support Associate

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EXPECTED SALARY
Php 50,000.00/month
( $900 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
30 hrs/wk
( $6.93 USD/hr )
EXPERIENCE OVERVIEW
6 years in Food Industry, 3 years in Customer Support, 1 year in Virtual Assistance
BASIC INFORMATION
Age:
28
Gender:
Female
Location:
Muntinlupa City, Metro Manila
Tests Taken:
IQ
Score:  125

DISC
Dominance:30
Influence:36
Steadiness:29
Compliance:9

English
 C1(Advanced)
Last Active:
October 6th, 2022 (52 days ago)
Member Since:
April 6th, 2022
SKILL SUMMARY

Ever since I was in college, I am a member of various organizations. I was a member of an academic, socio-cultural, and socio-civic organizations. I became the President of my socio-civic organization and a Section Head for my socio-cultural organization. Getting along with my teammates, whether in organization or in office is not a problem with me. I usually am the one who plans out the outings with my Upgrade to see actual info the office, I am the type of person whom everyone looks for in case of any issue that may Upgrade to see actual info the food industry, I am a Registered Nutritionist-Dietitian (RND), Certified Food Safety Compliance Officer (FSCO), and a Qualified Personnel for Industry Regulatory Affairs (QPIRA) by FDA Philippines. I also have an experience in doing internal training with all of our personnel about food safety and quality assurance. I have done audits as well with commissaries, suppliers, and restaurants. Being a QPIRA, I am knowledgeable in different regulations in the Philippines and is trained to understand other countries' regulations for Upgrade to see actual info being a support associate, I have been helping tutors in the Philippines about scheduling, technical, tutoring, and their admin concerns. I relay information from them through Live Chat and emails.

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Transcription
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing
  • Technical Writing
  • Facebook Marketing
  • Instagram Marketing
  • Lead Generation
  • Mobile Marketing
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Office & Admin (Virtual Assistant)
EXPERIENCE

I have 3 years of experience with being a support associate. I help tutors organize their schedule and if they have technical issues, I am the one who supports them through Live Chat or email. I provide troubleshooting steps for any technical issues on their end. In terms of schedule and clarification of any concern regarding their documents, taxation, profile, lesson materials, and other help the tutors need, I am part of the team that explains and investigated all of their concerns.

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

I have 6 years of experience in speaking and writing in English. In my full-time work, my superior and teammates are all based in other countries (Europe, Canada, Southeast Asia). All of our meetings are in English. As a Support-Associate, since the company's goal is to teach English to Japanese, we are all required to answer concerns in English only.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
EXPERIENCE

Being a technical quality assurance for 6 years, I am more inclined in writing technical papers which are research-based.

SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Ebook Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Sales and Marketing
EXPERIENCE

I have less than a year in experience in handling social media accounts of clients from my cousin. He has given me instructions and was able to get bookings and generate leads for the clients he has given me as a help to him.

SKILL RATING
  • Affiliate Marketing
  • Classified Ads Marketing
  • Craigslist Marketing
  • Direct Mail Marketing
  • Email Marketing
  • Facebook Marketing
  • Instagram Marketing
  • Lead Generation
  • LinkedIn Marketing
  • Mobile Marketing
  • Private Blog Network
  • Sales Representative
  • SEM
  • SEO
  • Social Media Marketing
  • Telemarketing
  • Video Marketing
  • YouTube Marketing

Customer Service & Admin Support
EXPERIENCE

I have 3 years of experience with being a support associate. I help tutors organize their schedule and if they have technical issues, I am the one who supports them through Live Chat or email. I provide troubleshooting steps for any technical issues on their end. In terms of schedule and clarification of any concern regarding their documents, taxation, profile, lesson materials, and other help the tutors need, I am part of the team that explains and investigated all of their concerns.

SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Professional Services
EXPERIENCE

Being a Registered Nutritionist-Dietitian, I am capable of giving advices when it comes to Nutrition and Dietetics concerns. I am able to compute and provide individualized meal plans and instructions for people in hospitals and in the community.

SKILL RATING
  • Medical Services

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