Vincent

Customer Service Representative

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Overview

Looking for full-time work (8 hours/day)

at $4.55/hour ($800.00/month)

Senior High School Graduate

Last Active

January 17th, 2023 (436 days ago)

Member Since

March 29th, 2022

Profile Description

I've been working as a customer service representative for almost 4 years now. I handled telecommunications and financial accounts, as well as collections, billing, and general care. I have extensive experience helping customers over the phone and providing support and assistance to resolve their concerns and make sure that they are satisfied with my resolution. 

Assist the customer both inbound and inbound. strong customer service skills. She knows how to communicate with customers very well. able to resolve and provide satisfaction. Experience with upselling, knowing how to negotiate, providing other options, experience with collections, providing technical assistance, handling and resolving multiple concerns, and many more.
I could say that while working in customer service I learned a lot of things, especially how to enhance my communication skills so I can provide assistance and be able to build a strong connection with my customers. 

My desire for success drives me to do well. What motivates me to keep going is that my dedication and perseverance will be worth it and will allow me to experience more professional achievement. I believe that one way to do that is to match the company's vision and values. 
Achievements

Top Skills

Customer Support

Customer Support » Phone Support

Other Skills

Customer Support » Phone Support » English Speaking

Design » Adobe » Indesign

Design » Adobe » Photoshop

Design » Logo Design

Customer Support » Technical Support

Basic Information

Age
Not Specified
Gender
Male
Website
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Address
Calamba, Laguna
Tests Taken
DISC
Dominance: 32%
Influence: 18%
Steadiness: 27%
Compliance: 23%
Uploaded ID
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