00b9 ddc8d148f

General Virtual Assistant/ Customer Care Specialist

99 ID PROOF
Verified
EXPECTED SALARY
Php 35,000.00/month
( $638 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
40 hrs/wk
( $3.69 USD/hr )
EXPERIENCE OVERVIEW
6 years in BPO ( Sprint telco and Healthcare account)
BASIC INFORMATION
Age:
30
Gender:
Female
Location:
Guihulngan, Negros Oriental
Tests Taken:

DISC
Dominance:30%
Influence:30%
Steadiness:30%
Compliance:10%

English
 B2(Upper Intermediate)
Last Active:
August 18th, 2022 (2 days ago)
Member Since:
March 23rd, 2022
SKILL SUMMARY

4 years experience as Medical Bill Review Specialist (Conduent April 2019- May 2022)2 years experience as Customers Service Representative - Sprint Prepaid Telco Account (Xerox June 2016 - March 2019)3 months Ecommerce Product Researcher (Part time - March 2016- May 2016

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Excel
  • Personal Assistant
  • Research
  • Transcription
  • Speaking
  • Translation
  • Writing
  • Sales Representative
  • Telemarketing
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Office & Admin (Virtual Assistant)
EXPERIENCE

4 years experience as Medical Bill Review Specialist (Conduent April 2019- May 2022)2 years experience as Customers Service Representative - Sprint Prepaid Telco Account (Xerox June 2016 - March 2019)3 months Ecommerce Product Researcher (Part time - March 2016- May 2016) 

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Excel
  • Personal Assistant
  • Research
  • Transcription

English
EXPERIENCE

I have 6 years working in BPO and the language we use is English everyday.

SKILL RATING
  • Speaking
  • Translation
  • Writing

Sales and Marketing
SKILL RATING
  • Email Marketing
  • Lead Generation
  • Sales Representative
  • Social Media Marketing
  • Telemarketing

Web Development
SKILL RATING
  • Shopify

Customer Service & Admin Support
EXPERIENCE

I have been in the BPO for 6 years. 2 years we take inbound calls for customers asking about their minutes and mobile date connection and we also handle technical support. I have also exprienced 4 years in a healthcare account where we handle and process workers compensation claims. We assist providers and physician's about their bills and we process patien's claims.

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Professional Services
SKILL RATING
  • Medical Services
  • Real Estate Services

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