d 1cd20088dbf49

Admin Support & Customer Service Representative

80 ID PROOF
Verified
EXPECTED SALARY
Php 30,000.00/month
( $546 USD )
EDUCATIONAL ATTAINMENT
Not Specified
AVAILABILITY
20 hrs/wk
( $6.32 USD/hr )
EXPERIENCE OVERVIEW
Not Specified
BASIC INFORMATION
Age:
30
Gender:
Female
Location:
Tanauan, Batangas
Tests Taken:
IQ
Score:  103

DISC
Dominance:28
Influence:31
Steadiness:36
Compliance:5

English
 C2(Advanced/Mastery)
Last Active:
August 19th, 2022 (today)
Member Since:
March 21st, 2022
SKILL SUMMARY

Engaging and patient customer service professional with 7 years of experience responding to all types of customer inquiries. Trained in conflict resolution and communication. I am also a team leader for an e-commerce business customer care support. These are my main responsibilities as a team leader:                  •Responds to customer queries in a timely and accurate way, via phone, email, or chat                                                                                                                    •Identifies customer needs and helps customers use specific features                  •Process returns & refunds.                                                                                              •Monitor customer complaints on social media and reach out to provide assistance                                                                                                                    •Assist in training junior Customer Support Representatives                                Getting together to discuss this opportunity for both parties would be advantageous and I would like the opportunity to speak more about what I can bring to the table. Feel free to contact me at any time.

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Email Management
  • Personal Assistant
  • Quality Assurance
  • Speaking
  • Writing
  • Shopify
  • Ecommerce / Shopping Carts
  • Inventory Management
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
SKILL RATING
  • Speaking
  • Translation
  • Writing

Web Development
SKILL RATING
  • Shopify

Webmaster
SKILL RATING
  • Ecommerce / Shopping Carts

Finance & Management
SKILL RATING
  • Inventory Management

Customer Service & Admin Support
SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation

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