Rodel

Global IT Service Desk Consultant

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelor of Science in Information Technology

Last Active

July 29th, 2023 (243 days ago)

Member Since

March 16th, 2022

Profile Description

Knowledgeable in the following fields:
- Computer Hardware Troubleshooting and Installation
- Software Troubleshooting and Installation
- Windows 7, 8 and 10 and MacOS
- Microsoft Office 2012, 2016 and 365
- E-mail Client Configuration (Outlook, Thunderbird and Apple Mail)
- Web Hosting Management (WHM, cPanel and Webmail)
- Computer Maintenance (OS, Anti-Virus, Hardware and Software Update)
- Internet Troubleshooting and Network Hardware Maintenance (Router, Switch, Access Points and Firewall)
- Virtual Private Network (VPN) Configuration
- Password Management (1Password, MS Excel, MS Word, Google Sheets, Google Docs and Notepad)
- Windows  and MacOS Computer Administration (Create, Delete and Reset Password for Local User Account)
- Remote Desktop  (TeamViewer, AnyDesk and Ultra Viewer)
- IT Support Ticketing System (WHMCS and Zendesk)
- Voice over IP (VoIP) Management
- Android and iOS Troubleshooting
- Photo and Video Editor (Adobe Photoshop, Adobe Lightroom, CorelDRAW and Wondershare Filmora)
- Work Management using Smartsheet
- Google Workspace
- Zoom and Skype Configuration
- Phone, Chat and E-mail Technical Support
- Data Entry and Research
- Inventory Management

Top Skills

Customer Support » Email Support

Customer Support » Technical Support

Customer Support » Phone Support

Other Skills

Customer Support

Office and Administration » Microsoft Excel

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Human Resources

Design » Adobe » Photoshop

Video Editing

Office and Administration » Transcription

Office and Administration » Data Entry

Web Programming » CMS » Wordpress

Web Programming » HTML

Office and Administration » Travel Planning

Basic Information

Age
Not Specified
Gender
Male
Website
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Address
San Pedro, Laguna
Tests Taken
IQ
Score:  125
DISC
Dominance: 12%
Influence: 31%
Steadiness: 26%
Compliance: 30%
English
C2(Advanced/Mastery)
Uploaded ID
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