Customer Service Representative.
75 WPM with 100?curacy.
I have sorted and distributed incoming mail to areas and staff within the organisation and dispatch outgoing mail. I have written business letters, reports or office memos using word processing programs. I have answered telephone inquiries from customers, attended to visitors and assisted other staff in the organisation with their inquiries. I have operated a range of office machines such as photocopiers, computers and faxes. I do well with filing papers and documents.
I am very patient and attentive. I have clear communication skills. I make sure of the information before providing. I am very positive and knows how to empathize when needed. I have the ability to read my customer. I am very calm and goal oriented. I am very much willing to learn.