Operations & Administrative Support Specialist | Social Media & Content Virtual

I have 8 years of experience as a Dental Secretary in a dental clinic in the Philippines. My role requires strong multitasking skills, as I handle daily responsibilities such as managing Facebook page inquiries, answering calls and messages, welcoming patients at the front desk, and assisting with their questions and concerns. I also support the dentists by coordinating schedules, assisting during procedures, and ensuring smooth clinic operations. I manage patient follow-ups, including monthly adjustments, and schedule appointments for more complex procedures such as wisdom tooth surgery (odontectomy), teeth whitening, root canal treatments, crowns and bridges, dentures, and veneers. In addition, I am responsible for taking and printing dental X-rays, including CBCT, periapical, and digital panoramic X-rays. I organize and maintain patient records and files, ensuring everything is accurate and up to date. I also handle basic photo editing of intraoral and extraoral images using Canva. This experience has helped me develop strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment. It has also contributed to my personal and professional growth. As I continue to grow in my career, I am now seeking opportunities to earn additional income and further expand my skills, while supporting my long-term goal of building my dream home and helping my family. Thank you!

In this role, I was responsible for encoding and managing data from various city government projects, including records related to residential taxes, commercial and industrial properties, and land areas. I also helped digitize important documents such as marriage contracts, birth certificates, and death certificates, making them easier to search and access through computerized systems. This experience strengthened my attention to detail, accuracy, and organization skills. It also significantly improved my typing speed and efficiency through consistent daily data entry tasks.

Experienced in high-speed typing and data entry, with an average typing speed of 40 WPM and strong accuracy. Skilled in handling large volumes of information efficiently to support administrative and operational tasks.

Advanced proficiency in Microsoft Office Suite, including Excel (with automation), Word for complex document design (templates and mail merge), PowerPoint for dynamic visual presentations, and Outlook for efficient workflow and communication management.

I have experience in sales as a cashier in a supermarket, where I worked on a 5-month contractual basis. My responsibilities included processing customer purchases, issuing receipts, and handling both cash and card payments. At the end of each shift, I performed sales reconciliation by balancing transactions, counting cash (bills and coins), and submitting accurate reports to the accounting manager. I also promoted and sold the supermarket’s point card program, helping customers access additional perks and benefits. This experience strengthened my customer service skills, attention to detail, and ability to handle financial transactions accurately in a fast-paced environment.

Specialized in Canva design, creating high-quality, visually engaging content for social media, marketing, and branding. Experienced in designing posts, presentations, promotional materials, and basic video edits using Canva’s advanced features. Skilled in producing clean, modern, and eye-catching designs, while also utilizing tools like Photoshop, CapCut, PhotoRoom, and PicsArt when needed. Able to transform ideas into professional visual content that aligns with brand identity and audience engagement goals.