Current Employment Status:
Hired Part Time on Oct 20, 2022
Current Employment Status:
Hired Part Time on Oct 20, 2022
Email Management, Social Media Management, Customer Service Management, Microsoft Office, Google Workspace, CRM management, Google Suite, Web Research, Product Listing and Sourcing, Cold-Calling, Data Entry, Canva, Kissflow, Asana.
Excellent in handling customer requests and inquiries, improving existing operational procedures, and training new hires on the team. Generating reports, attending to customer inquiries to any mode of communication platform. Proficient in English and can communicate well in both written and verbal, a dynamic team player who is detail-oriented and highly organized.
I have a working experience as a Virtual Operations and Service Delivery Associate for 1 year. I was tasked to handle multiple customer requests and inquiries, improve existing operational procedures and train new hires on the team. My usual tasks are comprised of generating reports, attending to customer inquiries to any mode of the communication platform, data entry, recruitment assistance, and utilizing Microsoft Office tools. I am proficient in English, and I communicate well in both written and verbal, a dynamic team player that is keen on problem-solving and has analytical skills.
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