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Customer Service Representative

99 ID PROOF
Verified
Timeproof:
EXPECTED SALARY
Php 25,000.00/month
( $463 USD )
EDUCATIONAL ATTAINMENT
Senior High School Graduate
AVAILABILITY
30 hrs/wk
( $3.57 USD/hr )
EXPERIENCE OVERVIEW
9 months of BPO Experience
BASIC INFORMATION
Age:
19
Gender:
Female
Location:
Cagayan de Oro City, MISAMIS ORIENTAL
Tests Taken:
IQ
Score:  125

DISC
Dominance:34%
Influence:6%
Steadiness:31%
Compliance:34%

English
 C2(Advanced/Mastery)
Last Active:
July 4th, 2022 (today)
Member Since:
March 1st, 2022
SKILL SUMMARY

I am a freelancer who aims to start an amazing career with my excellent skills. I have worked for a retail and cpxcit company based in the USA as an in-bound call agent. I mainly work with clients who have complaints, orders or require information about products/services purchased from the organization. I also provide solutions that fit those individualized situations and prioritize the customers’ needs at each step of the process.
I have experience with tools like Amazon Workspace, Solution Builder, CCMS, and SNAP Connect.
Some of the tasks that I can do in my previous work experience include tasks like Internet Research, Google Sheets navigation, e-commerce website navigation (UPC, SKU, checking order status, placing an order, order replacement, refund, coupons issuance), cgirit card account navigation (bill payment, charge adjustment, closing account), and excellent English Language Comprehension.
I have taken an online course on becoming a Virtual Assistant, Social Media Management, Facebook Ads, Shopify Freelancing, and WordPress Freelancing that includes relevant coursework.
I can also do basic tasks like data entry using Google Docs and spreadsheets.
Lastly, I am a team player, a hard worker, a fast learner, exciting to work with, passionate, and eager to learn new things. I can communicate well in English to ensure good service.
I could be instrumental in your team since my primary objective with my clients is to give outstanding results, long-term relationships, and professionalism and leave them 100% satisfied with my work.

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Appointment Setter
  • Event Planner
  • Personal Assistant
  • Research
  • Travel Planning

Office & Admin (Virtual Assistant)
EXPERIENCE

n/a

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

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