9cefb8d4d0008412d

SMM/GENERAL Virtual Assistant | CSR

99 ID PROOF
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EXPECTED SALARY
Php 35,000.00/month
( $607 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
40 hrs/wk
( $3.51 USD/hr )
EXPERIENCE OVERVIEW
3 years as Customer Service Associate. (Billing, Collections, Technical Support, And Telco account) -Social Media Manager - Instagram
BASIC INFORMATION
Age:
25
Gender:
Male
Location:
Bongabon, Nueva Ecija
Tests Taken:
IQ
Score:  125

DISC
Dominance:23%
Influence:20%
Steadiness:34%
Compliance:23%

English
 C1(Advanced)
Last Active:
September 30th, 2022 (6 days ago)
Member Since:
February 28th, 2022
SKILL SUMMARY

List of my Customer Service Expertise:
- Phone and Email Support
- Billing
- Admin Support
- Basic Troubleshooting

List of my Instagram Expertise:
- Account Management 
- Social Media Engagement (Liking, Following, Commenting)
- Account Hunt
- Lead Generation
- Identifying trend in customer interactions
- Inbox Management using scripts
- Video editing (Reels) - Capcut, Veed and Canva

List of my General Virtual Assistant Expertise:
- Email Management (Filter emails and managing spam, answer customer service emails, send email reminders and newsletters.)
- Phone and Email Support
- Data entry
- Personal Errands (Send greeting cards and e-Cards, make travel arrangements, make online purchases)
- Appointment Management (Set Appointment and manage calendar, make meeting Upgrade to see actual infond reminders and follow ups for important meeting and events)
- Research task (Product research)

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Excel
  • Personal Assistant
  • Research
  • Speaking
  • Tutoring Teaching
  • Sales Representative
  • Ecommerce / Shopping Carts
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Excel
  • Personal Assistant
  • Research

English
EXPERIENCE

I've work as an Customer Service associate for almost 2 years and I know that i can express my self effectively.

SKILL RATING
  • Speaking
  • Tutoring Teaching

Sales and Marketing
EXPERIENCE

I've handle Sales account before for collectible items. And i am currently an Shopee Affiliate.

SKILL RATING
  • Affiliate Marketing
  • Sales Representative

Webmaster
SKILL RATING
  • Ecommerce / Shopping Carts

Finance & Management
EXPERIENCE

I am accountancy Graduate so i have backgrounds on some of these.

SKILL RATING
  • Accounting
  • Bookkeeping

Customer Service & Admin Support
EXPERIENCE

I have experience as an Customer Service Representative - Phone with email support. Also i handle Product Life-Cycle Amazon NA account and T-mobile account

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

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