Customer Service/Admin Assistant/Email Support

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

College Graduate

Last Active

December 7th, 2023 (3 days ago)

Member Since

February 28th, 2022

Profile Description

~Customer Service
Handles inbound and outbound calls, emails, chat and social media inquiries
Expert negotiator and handles client escalations effectively.
Can-do attitude and can work under pressure
Organize and can multi-task.
Works independently with less supervision
Expert Researcher
Proven efficient in email management using G-mail and Zendesk.
Knowledge in processing reallocation of orders through Magento.
Processes order refunds through ZipPay, OpenPay and other payment portal
Coordinates with franchisees to assist customer for bulk orders and other in store-purchase concern.
Tech-Savvy and able to learn tools quickly.

~Administrative
Knowledge of online calendars and scheduling (e.g. Google Calendar)
Excellent phone, email and instant messaging communication skills
Excellent Time management Skills
Booking and travel accommodations
E-mail management

~Shopify
Basic Knowledge in Shopify

~Bookkeeping
Knowledge in Bookkeeping using Quick books.
Knowledge in Bookkeeping using Zero.

~Social Media Management
Creates and monitors social media accounts.
Answers inquiry and provides information to
customers.
Basic editing using Canva.
Basic WordPress.