Current Employment Status:
Hired Full Time on Jan 19, 2024
Manivie
Virtual Receptionist/Customer Service Representative/Trainer
Overview
Looking for full-time work (8 hours/day)
at $6.00/hour ($1,056.00/month)
High school diploma
Last Active
April 22nd, 2024 (2 days ago)
Member Since
February 25th, 2022
Profile Description
-Handling customers' concerns about their medications, and bills or assisting them with the payments
-Provide customer care and real-time resolution
-Facilitate a class in a face-to-face setup or virtually
-Teach them proper phone etiquette, help them enhance their communication skills, and train new hires about product specific
-HIPAA trained and certified
-NTDC certified (7 Trainer Modern Roles, Trainer Core Competencies, BEST T & D, Performance Coaching, TSO Writing )-Answering inbound calls and doing outbound calls if needed.-Managing appointment calendars
-Collecting details from the new clinic's patient
-Maintaining a positive, empathetic, and professional attitude toward customers at all times.-Identify and assess customers’ needs to achieve satisfaction.-Communicating with customers through various channels-Provide accurate, valid, and complete information by using the right methods/tools
Top Skills
Office and Administration » Calendar Management
Experience: 6 months - 1 year
Other Skills
Marketing » Content Creation » Creative Writing
Marketing » Content Creation » Technical Writing
E-Commerce » Inventory Management » Quality Control
Office and Administration » Microsoft Excel
Office and Administration » Data Entry
Customer Support » Phone Support » English Speaking
Office and Administration » Email Management
Office and Administration » Personal Assistant
Basic Information
- Age
- 32
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- BACOLOD CITY (Capital), NEGROS OCCIDENTAL
- Uploaded ID
- Sign Up with Pro Account to View
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