I am Aldwine Justly R. Cadag, a IT professional specializing in Desktop Support Engineering, Queue Management, Data Analysis, Virtual Assistant and Bookkeeping. With a robust background from TELETECH, PEOPLE PLUS TECH, and FIS GLOBAL, I excel in SLA management, technical issue resolution, and top-tier customer support.
My skills encompass Ms Office Suite, Sales & Marketing, stock market trading, cryptocurrency, and automation bots. Proficient in service management platforms like Service Now, Asknow, Zendesk, and Jira, I stay current through certifications in Digital Marketing, Technical Support Fundamentals, Computer Networking, and Project Management.
I offer a unique blend of technical prowess, problem-solving acumen, and a commitment to excellence that aligns with your organization's dynamic needs. Eager to contribute to your IT team's success, I am well-equipped to enhance its capabilities.
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