I have been in the BPO industry since 2015 and most of my experience is with Customer Service. Providing great customer service is a tough job but with all the experiences, knowledge, and skill that I have, I know I would be able to provide a quality customer experience.
I also have a background in inbound sales for cable, internet, and phone provider. Recently, I worked as a quality assurance specialist whose main task is to do the audit and are responsible for monitoring, inspecting, and proposing measures to correct or improve a company's final products and processes in order to meet established quality standards.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.