15+ years total experience in customer service (since 2005)
7+ years experience working remotely/virtually as general and executive assistant (since 2014)
Worked with multinational companies (eBay, Comcast, Verizon)
Worked with startups and CEOs based in the California, and Florida
Skills:
- Executive Assistance
- Real Estate Virtual Assistance
- Calendar Management
- Lead Generation
- Administrative Assistance
- Travel or Event Planning
- Internet Research
- File Management
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- Social Media Management
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- Recruitment Assistance
- Helpdesk Support
- Ad hoc Tasks
Tools:
Google Suite, Calendly,
Canva, Photoshop, Illustrator, YouTube Studio, Procreate
Slack, WhatsApp,
Trello, Asana, Salesforce, Notion, Zendesk
LinkedIn Sales Navigator, LinkedIn Recruiter
>Facebook,
- worked on data entry tasks in my previous jobs and one of them is as a Back Office Associate - done email support for different customers - Schedule and Calendar Management - Restaurant reservations, event planning, researching about almost anything - booking hotel reservations/accommodations, searching and booking flights - Lead Generation - Property Management - Presentation and Spreadsheet Creation
I've written a FanFiction in English online I've catered to different customers around the world over the phone, email and chat in English in customer service and technical support
I've written a FanFiction story posted on the web- www.fanfiction.net
I used facebook ads for my sideline business/online storepage
some HTML experience and in web design as part of my college degree, so I'm familiar with the logic behind some different web programming languages I'm knowledgeable in Wordpress
I've done a project for a web design for a Online Store with shopping cart before, also have experience with Wordpress and Wix
I have worked on a GUI design for an inventory system before
- have worked on a shopping cart page for a store before
- experience in Adobe Photoshop/Illustrator, GIMP and Canva
- experience in Movie Maker, Corel VideoStudio, Sony Vegas Pro, YouTube, Filmora
I have some educational background knowledge about these
- worked in the BPO industry for 10 years. - experience data processing and advance technical task for Comcast and Verizonbusiness - experience in customer service for phone/email/technical support for eBay - experience in technical support for PalmOne smartphones - experience as a Quality Analyst for eBay customer service team - I'm familiar with Facebook, Twitter, Tumblr, Pinterest, YouTube, Instagram - I managed some personal Facebook and Twitter pages
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.
Over the years, I have tried different ways to give feedback to my OFSs, and I can say that I’ve found what works best for us.
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