VIRTUAL ASSISTANT

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

March 22nd, 2024 (28 days ago)

Member Since

February 11th, 2022

Profile Description

Experienced Virtual Assistant with Strong Organizational Skills

Hello, I'm Upgrade to see actual info Upgrade to see actual info but you can call me EL, a highly organized and detail-oriented Virtual Assistant with 1 year of experience in providing remote administrative support to clients. I am excited to offer my skills and expertise to help businesses streamline their operations and achieve their goals.

I am a dedicated and proactive Virtual Assistant with a strong background in managing administrative tasks, scheduling, data entry, and customer support. My excellent communication skills, ability to prioritize tasks, and attention to detail enable me to deliver high-quality work while ensuring efficiency and accuracy.

Skills:

Administrative support: Calendar management, email handling, document preparation, and file organization.
Communication: Professional email correspondence, phone handling, and client relationship management.

Time management: Prioritizing tasks, setting deadlines, and managing multiple projects simultaneously.
Organization: Maintaining detailed records, data entry, and creating efficient systems for workflow management.

Customer support: Handling inquiries, resolving issues, and providing exceptional service.

Technology proficiency: Proficient in MS Office (Word, Excel, PowerPoint), G Suite, project management tools (Trello, Asana), and communication platforms (Slack, Skype).
editing software(Adobe Photoshop, Canva, Filmora)

Work Experience:

Customer Service Representative 
(February 2023- July 2023) 

- Handles and carefully respond to all customer inquiries via inbound calls and emails. 

- Identify and assess customer needs to achieve satisfaction. 

- Build sustainable relationship and trust with customers accounts through open and interactive communication.

- Provides excellent customer service through active listening. 

Registration Staff (June 2022 - November 2022)

- Organizing and administering student records. 

- Overseeing the student admission and graduation process. 

- Ensuring records are updated and accurate. 

-Performing clerical tasks, such as checking students’ records, and grades, and printing academic transcripts and diplomas. 

Freelancer - Virtual Assistant (January 2022 – January 2023) 

- Customer Service(phone calls, emails, chat) 
- Scheduling Appointments. 
- Research, copy writing, Sales and Marketing. 
- Graphic Designing. 
- Creating content and ads for social media. 
- Appointment Setting and Calendar Management 
- Data Entry and Management

 Pharmacist Assistant (January 2016 – October 2017) 

- Selling and organizing medicines and other products. 
- Creating and maintaining patient files. 
- Assisting Doctors in the Clinic
- Operating the cash register. 

Graphic designer (March 2015 – August 2017) 
- Graphic designing for T-shirts, invitations, business cards, tarpaulin, mugs, and logos.



Additional Information:
Excellent written and verbal communication skills in English. Highly organized with a keen eye for detail. Strong problem-solving and critical thinking abilities. Ability to work independently and collaborate effectively in virtual teams.
Available to work 40hrs per week