Danilo
Customer Service Team Supervisor & Gen Virtual Assistant
Overview
Looking for full-time work (8 hours/day)
at $5.00/hour ($880.00/month)
Bachelors degree
Last Active
February 29th, 2024 (56 days ago)
Member Since
February 11th, 2022
Profile Description
"Experienced Customer Service Team Leader Supervisor"
"Passionate about Elevating Customer Experiences"
Hello there! I'm Dani, a dedicated customer service professional with a proven track record of leadership and a passion for creating outstanding customer interactions.
I'm ready to lead a dynamic customer service team that's united in delivering exceptional experiences. By combining my leadership expertise, passion for service, and dedication to growth. Let's embark on a journey of customer-centric success!
Top Skills
Professional Services » Management Services
Experience: 1 - 2 years
Team Lead / Supervisor - Ensuring that a team of customer service representatives effectively delivers exceptional support and maintains high levels of customer satisfaction.
Customer Support » Phone Support
Experience: 2 - 5 years
Throughout my experience, I've developed a strong skill set in empathetic customer interaction, effective communication, and creative problem-solving. I've successfully resolved complex customer issues, leading to a 90% customer satisfaction rate during my time at Amazon, and Walmart. Additionally, my ability to manage a high volume of inquiries, while maintaining a personalized approach has contributed to enhancing overall customer experience
Customer Support » Ecommerce » Amazon
Experience: 1 - 2 years
A customer service enthusiast with a deep appreciation for Amazon's commitment to customer satisfaction. With 6 months of experience in customer service, I'm excited to bring my expertise to the forefront as an Amazon Customer Service Representative.
Other Skills
Office and Administration » Transcription
Experience: Less than 6 months
Office and Administration » Data Entry
Experience: 2 - 5 years
Office and Administration » Travel Planning
Experience: Less than 6 months
Marketing » Appointment Setting
Experience: 6 months - 1 year
Company: NOELLE RANDALL COACHING Position: GENERAL VIRTUAL ASSISTANT Job Responsibilities: * Call leads to confirm appointments * Monitor and Answer email inquiries * Monitor and Answer SMS inquiries * Monitor and Answer Community Platform inquiries * Monitor and Answer Support Team inquiries * Moderate/Co-host Zoom class and check for students attendance * Join Client Events
Basic Information
- Age
- 27
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Davao City, Davao del Sur
- Tests Taken
- IQ
- Score: 113
- DISC
- Dominance: 45
- Influence: 17
- Steadiness: 19
- Compliance: 19
- English
- C1(Advanced)
- Uploaded ID
- Sign Up with Pro Account to View
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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