Customer Service Team Lead/Supervisor & Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

September 8th, 2023 (21 days ago)

Member Since

February 11th, 2022

Profile Description

"Experienced Customer Service Team Leader Supervisor"
"Passionate about Elevating Customer Experiences"
Hello there! I'm Dani, a dedicated customer service professional with a proven track record of leadership and a passion for creating outstanding customer interactions. With 1 year of experience in customer service and 1 Year and 6 months in leadership roles, I'm here to lead by example, inspire my team, and drive exceptional service delivery.
I'm ready to lead a dynamic customer service team that's united in delivering exceptional experiences. By combining my leadership expertise, passion for service, and dedication to growth. Let's embark on a journey of customer-centric success!

Top Skills

Professional Services » Management Services

Experience: 1 - 2 years

Team Lead / Supervisor - Ensuring that a team of customer service representatives effectively delivers exceptional support and maintains high levels of customer satisfaction.

Customer Support » Ecommerce » Amazon

Experience: 1 - 2 years

A customer service enthusiast with a deep appreciation for Amazon's commitment to customer satisfaction. With 6 months of experience in customer service, I'm excited to bring my expertise to the forefront as an Amazon Customer Service Representative.

Customer Support » Phone Support

Experience: 2 - 5 years

Throughout my experience, I've developed a strong skill set in empathetic customer interaction, effective communication, and creative problem-solving. I've successfully resolved complex customer issues, leading to a 90% customer satisfaction rate during my time at Amazon, and Walmart. Additionally, my ability to manage a high volume of inquiries, while maintaining a personalized approach has contributed to enhancing overall customer experience