Grecel

Digital Marketing Virtual Assistant with Social Media, Real

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Overview

Looking for part-time work (4 hours/day)

at $6.00/hour ($528.00/month)

High school diploma

Last Active

January 21st, 2025 (27 days ago)

Member Since

April 20th, 2015

Profile Description

With three years experience in a BPO company, I have earned a lot of learning in the field of Technical Support and Customer Service. This also further enhanced my English communication skills, both oral and written, as our client is US-based and we serve as front liners for our American customers. In the BPO industry, it serves as a means of survival for one to be able to multi-task. So while taking inbound calls, we also document everything t hat transpired in each call and at the same time performing some troubleshooting steps. I also learned the tricks in our client CRM,
so I strongly believe that learning the navigation and operation of a new CRM will be easier for me.
Prior to working in a BPO, I worked as a Disc Jockey/ Account Executive for a local radio station. There, I was able to put into practice the theories I learned in college about Marketing. I often do prospect generation for possible clients. I draft proposals, organize a client meeting and offer partnership or sponsorship for our radio programs. This is also where I learned about voice-overs for radio advertisments, hosting for a live radio show and navigational and operational use of OTS Media, a software mainly used in radio shows. I also learned how to transcribe audio files with this job, although it was very seldom.
I also have knowledge in bookkeeping since my first major in college was in the field of Accountancy. I was able to pass four accounting major subjects before I realized that my passion is in the field of Marketing. Though I quit Accounting, it is not because I find it difficult. I am proud to say that I have good grades in the subject.
I also acquired basic proofreading skills. When I was in elementary, I joined our school paper organization and I specialized in Identifying and Correcting Errors, which is a basic in proofreading. I reached the Regional level for inter-school competitions in this field. I also have passion for writing. I am a regular contributor of articles for our school paper, both in elementary and high school.
With these various experiences, I have maintained a good working relationship with my colleagues and bosses. I also got promoted to higher level in my last company because of my resourcefulness and ability to work with minimal supervision. I also possess excellent leadership skills and can still work competitively despite pressure.

Top Skills

Experience: 2 - 5 years

Skilled in using Zendesk as a Customer Service Virtual Assistant to professionally and efficiently handle customer queries, offering empathetic support and delivering top-rated solutions to enhance customer satisfaction.

Other Skills

Experience: 5 - 10 years

create email campaigns in Hubspot

Experience: 5 - 10 years

Use Monday for tracking and managing projects

Experience: 5 - 10 years

Experience: 1 - 2 years

Skilled in using Canva as a Social Media Virtual Assistant to create engaging graphics that align with clients' branding and voice. I incorporate these visuals into social media posts and email marketing campaigns to enhance online presence and engagement.

Experience: 2 - 5 years

Proficient in using NetSuite as an E-commerce Virtual Assistant to support site maintenance, streamline order fulfillment processes, and manage accounts payable tasks, ensuring operational efficiency and accuracy.

Experience: Less than 6 months

Experienced in using Mailchimp as a Marketing Virtual Assistant to design email templates and launch effective campaigns, ensuring the successful execution of clients' email marketing strategies.

Experience: 6 months - 1 year

Utilized project management tools like Basecamp as an Executive Assistant to help clients organize and track their projects. Ensured timely follow-through on tasks and deadlines to maintain smooth project execution and deliverables.

Experience: 6 months - 1 year

Leveraged AI tools like ChatGPT to craft engaging social media captions and generate written content from published YouTube videos using tailored prompts for consistency and creativity.

Experience: Less than 6 months

Utilized Descript to create and edit engaging YouTube videos, ensuring high-quality content with seamless audio and video synchronization.

Basic Information

Age
37
Gender
Female
Website
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Address
Tests Taken
DISC
Dominance: 67/42
Influence: 81/67
Steadiness: 63/32
Compliance: 25/53
English
C2(Advanced/Mastery)
Government ID
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