Rogiecel

Customer Support

85 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

June 28th, 2023 (275 days ago)

Member Since

February 8th, 2022

Profile Description

I have been in the BPO industry for over 10 years and have handled different kinds of support - customer service, financial
service, and technical support on calls. I have also handled teams for a few years including managing daily performance, handling payroll reports to ensure they do not have disputes by payday, coaching, conducting meetings, training new agents and facilitating up-training for tenured agents. I am a driven, highly motivated, well-experienced professional with a superior passion for customer service.

My Personal Skills:
- Time Management
- Keen attention to details
- Flexible to work in any shifting schedules
- Superior strategic and creative abilities
- Highly efficient and can work with minimal supervision.  

Tools: 
- Slack 
- ACSS 
- NextGen 
- Zendesk 
- Zoom 
- Avaya OneX 
- Cisco 
- Citrix 
- Skype 
- GSuite

Top Skills

Customer Support

Customer Support » Email Support

Customer Support » Phone Support

Customer Support » Social Media Moderation

Other Skills

E-Commerce » Inventory Management » Quality Control

Customer Support » Technical Support

Office and Administration » Microsoft Excel

Customer Support » Phone Support » English Speaking

Basic Information

Age
Not Specified
Gender
Female
Website
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Address
Pasig City, Metro Manila
Tests Taken
None
Uploaded ID
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