Current Employment Status:
Hired Full Time on Feb 2, 2020
Hired Full Time on Apr 17, 2020
Hired Full Time on Apr 27, 2020
Hired Full Time on May 14, 2020
Hired Full Time on Jun 24, 2020
Customer Service Skills
*Customer Care Specialist (Chat and Phone Support)
* Social Media Support Specialist
Proficient in using
-Answer client general and technical related inquiries posted to the company’s social media platform targeting resolution at the same time hitting 100% response rate and less response time.
-Practicing Social Media Etiquette to make sure that critical issues do not arise by a simple action such as friending/unfriending, retweeting, following/unfollowing, tagging photos, tagging location, using the proper emoticon
-Acknowledging customers sentiments posted publicly and asking them for the details to be placed via private message or direct message.
-Send escalation to proper channels for concerns that need to be checked by higher fix
(e.g.) System Administrator
2. Digital Marketing Skills
*Digital Operations Manager (Overall Project Management to Customer Service)
*Social Media Marketing
*Content Marketing (Create Clickfunnels and Product Landing Pages)
*E-commerce Marketing (Shopify and Apps included )
*Online Reputation Management
*Partnership and Communication
*Clickfunnel Building and content
Onlinejobs "ID Proof" Indicator Indicates if "they are who they say they are".
DOES NOT Indicates skill level.
ID Proof scores are 0 - 100 with 100 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake indentity.