Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelors degree

Last Active

April 5th, 2024 (11 days ago)

Member Since

April 18th, 2015

Profile Description

SKILLS
 
Customer Service Skills
 
*Customer Care Specialist (Chat and Phone Support)
* Social Media Support Specialist
Proficient in using Facebook, Twitter, Google+, LinkedIn and Hootsuite
-Answer client general and technical related inquiries posted to the company’s social media platform targeting resolution at the same time hitting 100% response rate and less response time.
-Practicing Social Media Etiquette to make sure that critical issues do not arise by a simple action such as friending/unfriending, retweeting, following/unfollowing, tagging photos, tagging location, using the proper emoticon
-Acknowledging customers sentiments posted publicly and asking them for the details to be placed via private message or direct message.
-Send escalation to proper channels for concerns that need to be checked by higher fix
(e.g.) System Administrator
 
2. Digital Marketing Skills
*Digital Operations Manager  (Overall Project Management to Customer Service)
*Social Media Marketing (Facebook, Instagram, Youtube)
*Facebook Messenger Marketing (Manychat )
*Content Marketing (Create Clickfunnels and Product Landing Pages)
*Email Marketing (Mailchimp and Klaviyo)
*E-commerce Marketing (Shopify and Apps included )
*Online Reputation Management
*Partnership and Communication
*Influencer Marketing
*Clickfunnel Building and content