Customer Service Skills
*Customer Care Specialist (Chat and Phone Support)
* Social Media Support Specialist
Proficient in using
-Answer client general and technical related inquiries posted to the company’s social media platform targeting resolution at the same time hitting 100% response rate and less response time.
-Practicing Social Media Etiquette to make sure that critical issues do not arise by a simple action such as friending/unfriending, retweeting, following/unfollowing, tagging photos, tagging location, using the proper emoticon
-Acknowledging customers sentiments posted publicly and asking them for the details to be placed via private message or direct message.
-Send escalation to proper channels for concerns that need to be checked by higher fix
(e.g.) System Administrator
2. Digital Marketing Skills
*Digital Operations Manager (Overall Project Management to Customer Service)
*Social Media Marketing
*Content Marketing (Create Clickfunnels and Product Landing Pages)
*E-commerce Marketing (Shopify and Apps included )
*Online Reputation Management
*Partnership and Communication
*Clickfunnel Building and content
Onlinejobs "ID Proof" Indicator Indicates if "they are who they say they are".
DOES NOT Indicates skill level.
ID Proof scores are 0 - 100 with 100 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake indentity.