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91

Basic Information

Age 26
Gender Female
Address Sign Up with Pro Account
Website Sign Up with Pro Account
Tests Taken IQ
Score:  120
English
 B2(Upper Intermediate)
Uploaded ID Sign Up with Pro Account
Last Active 2019-03-15
Member Since 2015-04-18

Skill Summary

SKILLS
 
Customer Service Skills
 
*Customer Care Specialist (Chat and Phone Support)
* Social Media Support Specialist
Proficient in using Facebook, Twitter, Google+, LinkedIn and Hootsuite
-Answer client general and technical related inquiries posted to the company’s social media platform targeting resolution at the same time hitting 100% response rate and less response time.
-Practicing Social Media Etiquette to make sure that critical issues do not arise by a simple action such as friending/unfriending, retweeting, following/unfollowing, tagging photos, tagging location, using the proper emoticon
-Acknowledging customers sentiments posted publicly and asking them for the details to be placed via private message or direct message.
-Send escalation to proper channels for concerns that need to be checked by higher fix
(e.g.) System Administrator
 
2. Digital Marketing Skills
*Digital Operations Manager  (Overall Project Management to Customer Service)
*Social Media Marketing (Facebook, Instagram, Youtube)
*Facebook Messenger Marketing (Manychat )
*Content Marketing (Create Clickfunnels and Product Landing Pages)
*Email Marketing (Mailchimp and Klaviyo)
*E-commerce Marketing (Shopify and Apps included )
*Online Reputation Management
*Partnership and Communication
*Influencer Marketing
*Clickfunnel Building and content   



English

Skill Rating:

  • Speaking
  • Tutoring Teaching
  • Writing

Writing

Skill Rating:

  • Creative Writing
  • Web Content Writing

Marketing & Sales

Skill Rating:

  • Affiliate Marketing
  • Classified Ads Marketing
  • Direct Mail Marketing
  • Facebook Marketing
  • Lead Generation
  • LinkedIn Marketing
  • Sales Representative
  • SEO
  • Social Media Marketing

Advertising

Skill Rating:

  • Creative advertising
  • Facebook Ads

Customer Service & Admin Support

Skill Rating:

  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support
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