Virtual Assistant

Overview

Looking for part-time work (6 hours/day)

at $6.00/hour ($792.00/month)

Bachelors degree

Last Active

January 25th, 2024 (91 days ago)

Member Since

January 21st, 2022

Profile Description

Over 4 years Customer Service Representative in a Health Care Account and Financial Account based in U.S.

- Answering phone calls professionally and assisting clients with inquiries and concerns.
- Discussing member's Insurance Plan coverage.
- Reaching out to provider's office, pharmacies, medical facilities and medical suppliers to check member's claims, prior authorizations and equipment's availability.
- Assisting member in scheduling appointments.
- Discussing Client's Billing Statement, processing payments over the phone and identifying account's eligibility for payment arrangements.
- Inbound and outbound calls
- Encoding data in our cloud-based electronic health record and financial record system.

Over 4 years Digital Marketing Assistant and Property Specialist under International Sales Team in a Real Estate company based in Philippines. 

 - Assisting in organizing an event and responsible for requesting materials needed. 
- Answering Client's inquiries thru SMS, phone calls, emails, website and social medias.
- Leads generation via website and social media inquiries, event, seminars and area saturations.
- Project table presentation to clients including computations and payment terms available at MS PowerPoint and MS Excel.
- Assisting Clients in documentations and after sales concerns.


Property Specialist

- Client prospecting and appointment setter
- Project Presentation and Site tripping/unit viewing
- Negotiation and Closing of sales deal.


4 months Patient Care Specialist in a Medical Aesthetic Clinic in Philippines.

-  Setting appointment for the patient 
-  Checking and implementing proper scheduling. 
-  Contacting patient for appointment reminder and confirmation 
-  Collecting and making the patient's medical records ready in a daily basis. 
-  Answering patient's procedure inquiries. 
-  Answering phone calls inquiry and assisting them in scheduling 
-  Checking doctor's and aesthetics stuffs availability.

COMPUTER AND APP SKILLS

- Knowledgeable in MS Office, Excel and PowerPoint- Wix app- Data Entry Jobs- Google Ad words and Facebook Ads- knowledgeable in Dropbox, and Google Workspace, Hubspot, Canva, etc.- Organization Skills- Problem-solving Skills- Excellent Customer Service Skills