I am a 35-year-old professional with a distinguished academic background, having graduated in 2012 with a degree in Office Administration. Following the attainment of my degree, I promptly embarked upon my career journey, commencing as a Copywriter and Proofreader. Over the past decade, I have garnered extensive experience within the Business Process Outsourcing (BPO) sector, assuming various roles ranging from Customer Service Representative to Chat Support and Team Leader.My tenure in the BPO industry has afforded me invaluable exposure to a diverse array of customer service domains, including technical support, sales, refunds, logistics, Business-to-Business (B2B), and E-commerce. Central to my professional ethos is an unwavering commitment to customer satisfaction and the attainment of optimal customer retention rates. Notably, I have adeptly managed both inbound and outbound voice transactions, thereby demonstrating proficiency in fostering positive customer experiences.Furthermore, I have served as an Executive Assistant to the CEO, where I was entrusted with pivotal responsibilities spanning production and sales operations. My most recent role as a Recruitment Specialist underscored my proficiency in talent acquisition and management within dynamic organizational
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.